SECURITISATION & RECONSTRUCTION OF FINANCIAL ASSETS AND ENFORCEMENT OF SECURED ASSETS ORDINANCE 2002 - SARFAESI Act - 2002

SECURITISATION & RECONSTRUCTION OF FINANCIAL ASSETS AND ENFORCEMENT OF

SECURED ASSETS ORDINANCE 2002 - SARFAESI Act - 2002

1. Is it necessary to classify the account as NPA for initiating action under the Act? YES

2. The above Act is applicable in respect of debts due to Nationalised Banks only

3. The Provisions of the Act are applicable in respect of All NPA a/cs with liability above Rs. 1 lac

4. Enforcement is not possible under this Act in respect of Time barred debts, where the present

liability is less than 20% of principal + int. &where the secured asset is an Agricultural Land

5. Whether limitation is suspended or saved while proceeding under the act? No

6. Movables seized under this Act have to be got valued by Valuer in the panel approved by the

Board of the Bank

7. When there is more than one creditor in respect of a secured asset, action under this Ordinance

can be initiated only if 75% of creditors in value agree

8. Whether advocate can issue notice under the Act? No.

9. Under SARFAESI ACT 2002 whether demand notice is required to be issued to Guarantor also?

Only when the guarantor extends his property as a security apart from his Personal guarantee

10. Can appeal under SARFAESI ACT 2002 would be made to DRT even in cases for claims less than

10 lakhs Appeal can be made with DRT in all the cases

11. For an agricultural loan, if any security other than agricultural land is taken whether it can be

enforced under the act? The Act is not applicable only where the security is agricultural land and

hence, we can enforce the securities in the referred case.

12. Can the Bank entrust the work of taking possession of securities to seizure agent? Authorised

officer alone is entitled to take possession of the property

13. Who is the authority to fix the reserve price when the assets are auctioned? Authorized officer in

consultation with the appropriate authority

14. Who can issue the sale certificate under the act? Authorised officer (SMGS IV and above)

15. Whether Banks attach salary of the borrower/guarantor under the act? No, as these are not

secured assets

16. Provisions of SARFAESI Act 2002 enables the Bank to sell their financial assets to Asset

reconstruction company AND Securitisation company

17. When Mortgaged property is a tenanted property before the mortgage whether under SARFAESI

Act Tenant can be evicted NO Bank has to evict the tenant only through eviction proceedings as per

Law covered under Indian Tenancy Act.

18. Whether the Lease/tenancy created after the Mortgage will bind the Bank No it is not binding

on the Bank

19. Whether the Mortgagor has powers to lease the property As per Sec 65A of Transfer of Property

Act the Mortgagor can lease the property but not for more than 6 months and that too the lease is

subject to mortgage

LOK ADALAT:

LOK ADALAT:

1. Lok Adalats can handle the following disputes Fresh disputes not pending with courts and disputes

on which suits are Pending in the court

2. On the award made by the Lok Adalat No appeal is provided

3. Execution of the Award of Lok Adalat can be done by Civil Court

4. Lok Adalat is a Legal Authority under Legal Services Authority Act, 1987.

5. When a dispute is under consideration of Lok Adalat No change in the limitation period

6. Lok Adalat is organised for settling the disputes in respect of All commercial Banks

7. The cases to be referred to Lok Adalat are All recovery cases, wherein Borrower has expressed his

consent for reference.

8. Lok Adalat proceedings shall be attended by The Manager/Executive having powers to accept the

compromise settlement or on obtaining prior permission from the competent authority on case to

case basis

9. In the case of disputes referred to Lok Adalat, The Award is made only when both the parties

agrees to the terms and file compromise proposal/memo.

10. Under the amended provisions of CPC, civil court can direct the parties to opt for the modes of

settlement outside court Lok Adalat, Arbitration, Conciliation, Mediation

11.Amount upto which it can be referred to LOK Adalat Rs 20 Lakhs

12. Whether any court fee/Advocate fee involved for LOK Adalat cases No fees

13. In respect of suit filed cases settled by LOK Adalat any court fee refund is eligible Eligible for

50% of refund of court fees.

14. In respect of mortgage suits LOK Adalat decree amounts to Final decree

LIMITATION ASPECTS

LIMITATION ASPECTS

1. Law of Limitation bars only the right and not the remedy (for eg. right to sell the seized goods,

pledged goods, right of set off etc Can be resorted to in time barred accounts)

2. The number of times the AOD can be obtained from the borrower without getting a fresh set of

documents is No such stipulation

3. Limitation period for applying for final decree Three years (from the date given/expiry of time

given) in the preliminary decree

4. The limitation period in the case of guarantees obtained by the bank from the borrower is:

is not renewed

5. AOD obtained after expiry of pronote - Not valid

6. The Limitation period in the case of a loan backed by mortgage is 12 years from the mortgage

money falling due

7. The Limitation period for enforcement of guarantee is 3 years from the expiry date or demand or

revocation.

8. When different persons have executed the documents on different dates, following date will be

reckoned for computation of limitation The date of first execution.

9. The period of limitation for execution of a decree is 12 years from the date of decree becoming

executable

10.A bill of exchange is discounted to our customer who is the drawer of the bill. The bill is returned

by the collecting banker for the reason ―Payment not forthcoming. The party has not provided funds

for recovering the dues. To save Limitation AOD is to be obtained from the drawer and the drawee.

11. In the case of gold loan, to save limitation for filing suit, we have to obtain: Letter of revival

unstamped.

DRT MATTERS

DRT MATTERS

1. The normal cut off limit to file an application in DRT shall be Rs. 10 lakhs (Now 20 Laks)and above

2. Where the cases before Debt Recovery Tribunal are decided, Tribunal awards Certificate of

Recovery (RC – Recovery Certificate).

3. The appeal on a DRT judgment is to be filed at Appellate Tribunal at respective centres

4. Whether already decreed accounts in various courts can be transferred to DRT YES, Where E P

amount reaches Rs. 10 Lakhs & above

5. Cases before DRT are presented by- Empanelled Advcoate

6. An appeal against the decision of DRT can be filed by customers - Before appellate tribunal (DRAT)

7. Time limit for filing application with DRT for Recovery Certificate in respect of civil court decrees

passed for less than Rs.10 lakhs 3 years from the date when the decretal amount accrues to Rs. 10

lakhs

GENERAL ASPECTS

1. Garnishee order is issued by: Any competent court

2. An income tax attachment order has been received in the name of Mr. Mishra who has an FDR

with your branch. The FDR has already matured for payment. Before payment to IT authorities -The

bank need not insist on production of FDR

3. A banker owes to his customer certain duties as implied contract out of which the most important

duty is - Duty of secrecy

4. Under Bankers Book Evidence Act, 1891 certified copies of banks books are admissible as

evidence in the court.

5. Bank A requests the Bank B for opinion on one of its customers. Bank B Will give information in

general terms disclaiming any responsibility

6. The person attesting the thumb impression/furnishes the attestation in Form No.821 must know

the language in which the loan documents are executed

7. Following documents need not be witnessed Agreement, hypothecation, Pledge etc

8. Which of the following documents need attestation? Mortgage Deed, Sale Deed, Will, Indemnity

Bond etc

9. When an advance is made to a Joint Hindu Family, the Loan documents are to be Signed by Only

the Kartha. However it is advisable to get it signed by all major members including female members

and minors to be represented by respective natural guardians.

10. Registration of documents is compulsory under Section 17 of the Registration Act in the case of

Gift, Sale Deed, Simple Mortgage etc

11. Payment of a cheque is complete: When cash is parted with

12. The Registration of a Will is: Optional

 

13. Average Clause ― in the insurance policy restricts the amount of claim in proportion to amount

of insurance and value of security.

14. Following documents can be treated as legally valid only originally typed copy of loan agreement

(not on copy/ carbon copy)

15. Legally, Bank is in order if part of the blank columns in the loan papers are filled up subsequent

to execution, if The executants put their signature authorising such filling up, after filling up

16. Stop payment instructions can be issued by Drawer

17. When cheques or bills of exchange are collected by the bank on behalf of its customer, the

relationship between them is that of A principal and an agent

18. What is the alternative if presenter of a cheque refuses to sign on its reverse? Money can be paid

after obtaining receipt on separate paper

19. A corporate customer requests the bank for returning to them the cheques drawn by them and

already paid by the bank - The cheques can be returned periodically after retaining the true copies

on record. The cost to be borne by the customer

20. Can the original cheques be returned to the drawer after payment?

YES, the bank can return the paid cheques if requested within the period for which bank is required

to preserve them

21. The banker and purchaser of a demand draft have a relationship of Seller and purchaser

22. The Banker can disclose information about the customer - When the customer expressly or

impliedly permits disclosure/when the Banker is compelled by law/when the Banks own interest is to

be protected.

23. In case of telegraphic transfer (RTGS/NEFT) of funds the relationship between the banker and

the remitter is that of Principal and agent

24. Collection of supply bills is undertaken by banks on the strength of Power of Attorney given by

supplier in favour of bank

25. Presentment of the bills received for collection to the drawees is done at - The address

mentioned in the bill/hundi

26. Whether protection is available to the bank for collection of inward bills received by it Under N I

Act NO

27. Banks keep cash in currency chest as a bailee

28. Supply bills are Not accompanied by Document of Title to Goods, are actionable claims and not

governed by N I Act

29. A suit against a common carrier for loss of or injury to goods entrusted to him for carriage

cannot be filed - Unless a written notice of such a loss is given within 6 months from the date of

notice of loss before institution of suit

30. Whether partner‘ s interest in a firm can be attached before judgment YES

31. The time limit for impleading legal heirs in a pending suit is 90 days from the notice of the date

of death

32. The Stop-Payment Instruction given by one of the two joint account holders can be lifted by:

Both of them jointly

33. The periodical interest payable on such deposits should be credited... Credited to respective loan

account, if any loan is a sanctioned against it.

34. With in how many days the rectification and compliance report of shortcomings pointed by

Labour enforcement officials during their inspection under Payment of Gratuity Act, 1972, Equal

Remuneration Act, 1976 and Payment of Bonus Act, 1965 should be sent to Deputy Chief Labour

Commissioner/Regional Labour Commissioner and Labour Enforcement Officer -Within 2 days by

Regd Post

IMPORTANT RATIOS & FORMULAE

IMPORTANT RATIOS & FORMULAE

IMPORTANT RATIOS & FORMULAE LIQUIDITY RATIOS
Current Ratio : Current assets / Current liabilities
Acid Test or Quick Ratio Quick assets / Current liabilities
Net working capital : Long term sources - long term uses OR current assets - current liabilities.
SOLVENCY or LEVERAGE RATIOS
Debt-Equity Ratio = Long term outside liabilities/Tangible net worth
Debtor service coverage ratio (DSCR) = (Net profit + depreciation + amount of interest on th long term liabilities) / (amount of
interest on the lob term liabilities + amount of instalment of long tern liabilities).

ACTIVITY RATIOS
Stock OR Inventory turnover= Sales / Stocks
Debtor turnover = Sales / sundry debtors (i.e. book debts, receivables)
Debtors' velocity or debt collection period Book-debts / sales x 12 PROFITABILITY
Return on equity = Profit / tangible net worth x 100
Return on investment or capital employed Profit / Investment (or capital employed) x 100
Net Profit Ratio -=Net profit / Sales x 100
BREAK-EVEN RATIOs
Costs of a business cart be classified into fixed and variable. Fixed costs are those costs which do not change with production like
rent, salaries and variable costs are those which change with production like raw material, wages, power, repair etc.
Profit = Sale minus fixed cost minus variable cost
Contribution = Sale price per unit minus variable cost per unit or Sale-variable cost
Break Even Point in units = Fixed Cost/(Sale Price per unit — Variable Cost per unit)or
Fixed cost/contribution per unit, Break Even Point in Rupees = Fixed cost x sale/(Sale- Variable Cost)
PV Ratio = contribution/sales x 100 , Break Even Point = Fixed cost/PV Ratio
Break Even Point in terms of capacity utilization=Break even units/Installed capacityx 100
Margin of Safety =(Actual Sale — Break Even Sale)/ Actual Sale*100
EarningPerShare(EPS) : The ratio denotes per share profit of a company. It can be used to compare 2 different companies" profitability. To
calculate the ration only the no. of equity share is taken (and not of preference shares). It can be calculated as under: Net profit after tax and
preference dividend/ no. of equity shares. It help in understandingmarket pricing of the equity share.
Price EarningRatio (PER) : The ratio indicates the currentmarket price vis-a-vis the earning per share. It can be calculated as under:Market price
of the equity share / earning per share
Different users of ratios
Long term creditors Short term lenders (Banks) Shareholders
Fixed charges cover =
Income before interest and tax /
Interest charges
Quick ratio ---
Quick assets / current liabilities
Earning per share =
Profit available for equity holders / no. of
equity shares
Debt service coverage ratio =
Cash profit for debt service / annual interest
and principal
Current ratio =
Current assets / current liabilities
Dividend Yield ratio =
Dividend per share / market price per
share
Cash Flow Statement :Cash flow statements are useful in planning short term operation of the business. Usually cash flow
statement is prepared by cash receipt & payment.
Fund Flow Statement : Fund flow statement is a statement of sources and uses of funds for a period. Fund means net working
capital. Fund flow statement indicates the changes in net working capital position and the reasons for the same.
For preparing this statement, balance sheet of two consecutive years and profit and loss account for the intervening period is
required.
Long term sources of funds include issue of capital, raising term loans, debentures, funds from operations and long term uses include
purchase of fixed assets, payment of dividend, payment of taxes, repayment of term loans.
If long term sources are more than long term uses, it will result in increase in net working capital and vice versa


Various types of long term source, short term sources and uses are given below:
Net Profit after Tax LTS Tax Payments LTU
Dividend Payments LTU Increase in Term Loans LTS
Increase in Other CL STS Increase in Stock STU
Decrease in TL LTU Depreciation Neither S nor U
Increase in short term bank borrowing STS Increase in Fixed Assets LTU
Net Loss LTU Increase in Receivables STU
Reduction in fixed assets LTS Drawings by partners LTU

Decrease in Receivables LTS Increase in Capital LTS
WHAT THE CHANGE IN RATIOSMEAN
If a firm realises book debts in cash — No change in current assets, quick ratio, current ratio or net working capital.
If a firm realises old assets or non current assets in cash or sell fixed assets in cash: current assets, quick ratio, current ratio or net
working capital will all improve
If a firm issues bonus shares — There is no change in any ratios
If a firm issues rights shares — Current ratio, quick ratio, net working capital, debt equity ratio, net worth will improve
If a firm revalues its fixed assets and creates revaluation reserve: Net worth and tangible networth increase. Debt equity ratio
declines / improves. There is no effect on current assets or quick assets or current ratio and quick ratio.
If increase in long term sources is more (say 125%) than increase in long term uses during a year liquid asset would increase,
liquidity would improve.
If increase in long term is uses more (say 125%) than increase in long term sources during a year — liquid asset would decrease,
liquidity would decline.
Lower and higher break even point : A firm with lower break even point has better chances for earning profits. A firm with higher
break even earns lower profits.
If break-even point of a firm goes up — It is an indication of dedine in profits
If break-even point of a firm goes down — It is an indication of increase in profits
If debtor-turnover ratio increase — It shows efficiency in recovery
If debtor-velocity ratio decrease — It shows firm is allowing credit to buyer of its products for a lesser period
If stock-turnover ratio increase — It is better use of stocks
If current ratio increases and quick ratio remain constant — It shows higher %age of stocks in or lower %age of receivables in total
current assets.
If current ratio is constant and quick ratio increases — It shows lower %age of stocks or higher %age in receivables in total current
assets.
SUMMARY -WORKINGCAPITAL TERMS
Particulars Classification
Working capital Current assets such as cash, stocks, book-debts, other current assets
Net capital working Current assets — current liabilities OR Long term sources — long term uses
Working gap capital Current assets — current liabilities (other than bank borrowing — i.e. OCL)
Working limits capital Bank facilities needed to purchase current assets. These facilities are cash credit, overdraft, bills
purchase/discounting, pre-shipment or post-shipment loans etc.
Factors which determine the working capital The following factors determine the overall working capital levels of the
industrial units: Policies for production, Manufacturing process, Credit Policy of the unit, Pace of turnover , Seasonality
Process for assessment of working capital requirements Generally there are three methods followed by banks for assessing
working capital of a firm i.e. (i) traditional method suggested under Tandon Committee, (ii) turnover method suggested by Nayak
Committee and (iii) cash budget method followed in case of seasonal industries.
Methods of Assessing Bank Finance
Holding Norms based Method of Assessment of Bank Finance Various steps used in the process include following
Deciding on the level of turnover: : in case of existing units, past performance can help in ascertaining projected turnover. In case
of new enterprise, it is based on production capacity, proposed market share, availability of raw materials, industry norms etc.
Assessment of Gross working capital: This is sum total of various components of working capital
inventory: For assessment of stock levels of raw material, work in process and finished goods, information like lead time, minimum
order quantity, location and number of suppliers, percentage of imported material, manufacturing process etc are considered.
Industry norms may be helpful in this regard.
Receivables/bills: it can be assessed easily. It is governed by market practice relating to a particular business.
Other Current assets: A reasonable estimate of other current assets like cash level, advance to suppliers, advance tax payment etc
is calculated. Sources of Meeting Working Capital Requirement
Own sources: This represents available net working capital. Further, as the estimate of limits is based on the projected balance
sheet at the end of the current accounting year, some internal accruals are also taken into account. Bank may stipulate additional
NWC if available NWC and anticipated internal accruals are not enough to maintain desired current ratio.
Suppliers's credit based on market practice
Other current liabilities like salary payable, advance from customers etc.

MONETARY POLICY

MONETARY POLICY
Monetary policy is a tool with RBI to regulate the interest rate and money supply expansion that prevail in the economy. RBI is
vested with the powers for formulating, supervising and controlling the monetary and banking system.
Instruments: There are 2 categories of instrument of monetary policy.
(1) Under the general category, it has powers to conduct open market operations (OMO), change the
reserve ratios and alter the discount rates.
(2) Under special category it can have various credit direction program (priority sector, export credit, food credit
etc.) and specifying margins and level of credit in special categories (selective credit control).
Easy or tight money Policy :
(1) An easy money policy is intended to increase the money supply. It help bring about a reduction in interest rates. Lower
interest rates are expected to stimulate a sluggish economy. RBI buys securities from banks or reduces reserve ratio or the
bank rate. RBI usually follows an easy policy in times of recessions and economic slowdown.
(2) Tight policy is intended to cool down an overheated economy by limiting credit availability or making it very costly. For
this, RBI employs measures which would reduce the overall money supply, which basically are the reverse of what is
adopted for an easy money policy. A tight money policy is implemented when economy suffers from inflationary pressures.
Open market operations : It refers to buying and selling of govt. securities by RBI in the open market. By its impact on the
reserves of banks, OMO helps control the money supply in the economy. When RBI sells Govt. securities to banks, the lendable
resources of the banks are reduced and banks are forced to reduce or contain their lending, thus curbing the money supply. When
money supply is reduced, the consequent increase in the interest rates tends to limit spending and investment.
Varying Reserve Ratios: An increase in CRR or SLR would force banks to deploy a larger part of their lendable resources as
reserves. As banks reduce their market lending operations, consequent decline in money supply would increase interest rate. Bank
rate / Repo Rate : When these are increased, banks reduce their borrowing from RBI, which lowers their lendable resources. The
decline in money supply increases the interest rates. The opposite happens when RBI reduces these rates.

Of 3 kinds of general monetary instruments, OMO is more flexible and preferred. MONETARY & LIQUIDITY AGGREGATES
Money stock measures were introduced by RBI during 1970 and the working group under Y V Reddy suggested major changes in
the money stock measures, which gave its recommendations (during Dec 1997) and implemented during June 1998. The current
measures are monetary (M) and liquidity (L) aggregates.
Monetary Aggregates
M 0 (called reserve money) = Currency in circulation + bankers’ deposits with RBI + other deposits with RBI (including primary
dealers’ balance) (there is weekly report).
M 1 (called Narrow money) = currency with public + current deposits with banking system + 15% of demand liabilities portion of
saving deposits with banking system + other deposits with RBI. (fortnightly report).
M 2 = M 1 + time liabilities portion (i.e. remaining 85%) of saving deposits with banking system + certificates of deposits issued
by banks + term deposits (excluding FCNR-B deposits) with a contractual maturity of up to and including one year with banking
system (fortnightly report).
M 3 (Called Broad money) = M 2 + term deposits (excluding FCNR-B) with a contractual maturity of over one year with the
banking system + call borrowings from non-depository financial corporations by the banking system. (fortnightly report)
Important points regarding monetary aggregates:
1.M0 is essentially the monetary base, compiled from the balance sheet of RBI.
2. M1 purely reflects the non-interest bearing monetary liabilities of banking system.
3. M 2, besides currency and current deposits, includes saving and short term deposits reflecting the transactions balances of
entities.
4. M3 has been redefined to reflect, in addition to M2, the call funding that the banking systems obtains from other financial
institutions.
Liquidity Aggregates
L I = M 3 + all deposits with post office saving banks (excluding NSCs)
L 2 = L 1 + term deposits with term lending institutions and refinancing institutions (FIs) + term borrowing by FIs + certificate of
deposits issued by FIs and L 3 = L 2 + public deposits of NBFCs.

Very important General banking bits

GENERAL BANKING



1.Full Form of FATCA
a.Foreign Amount Tax Compliance Act
b.Foreign Account Transaction Compliance Act
c.Foreign Account Tax Compliance Act
d.Forign Amount Transaction Compliance Act
e.None of the above

2.India has signed two global agreements for common reporting standard which two statements are true?
1.IGA (Inter Global Agreement) with the Govt of USA to implement CRS
2.Multilateral Competent Authority Agreement (MCAA) to implement FATCA
3.IGA (Inter Global Agreement) with the Govt of USA to implement FATCA
4.Multilateral Competent Authority Agreement (MCAA) to implement CRS
a.1&2
b.2&3
c.3&4
d.4&2
e.None of the above

3.Limitations of transactions in Small accounts, which statements are true?
1.Aggregate credits not more than Rupees One lakh in a year
2.Aggregate withdrawals not more than Rupees Ten Thousand in a month
3.Balance in the accounts not more than Rupees Fifty Thousand at any point.
a.1&2
b.2&3
c.2&1
d.All the above
e.None of the above
4. Periodicity of KYC Updations:
a.High Risk-10 years, Low Risk-8 years, Medium Risk-2 years
b.High Risk-8 years, Low Risk-10 years, Medium Risk-2 years
c.High Risk-2 years, Low Risk-10 years, Medium Risk-8 years
d.High Risk-2 years, Low Risk-8 years, Medium Risk-10 years
e.None of the above

5.Digital Payment Platform
a.BHIM
b.USSD
c.BHARAT - QR
d.BHIM Aadhaar Pay(POS)
e.All the above

6.The Term Customer is defined under:
a.Banking Regulation Act
b.Negotiable Instruments Act
c.K.Y.C Guidelines
d.RBI Act
e.None of the above
7.The Currency Chest maintained by a nationalized bank is in the capacity of
a.Principal and Agent
b.Bailee as per Section 151 of Indian Contract Act
c.Licenser and Licence
d.Lessor and Lesse
e.None of the above
8.The natural guardian of an unmarried major Hindu girl as per Minority and Guardianship Act 1956 is:
a.Father
b.Mother
c.Husband
d.Mother-in-Law
d.None of these
9.A,B& C have taken jointly operated Locker. How many persons can be nominated in this account?
a.One
b.Two
c.Three
d.Depending upon the no. of locker holders
e.None of the above
.
.
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10.Mr.X has opened a saving bank account and made the nomination in the name of Mr.Y.After his death Mr.Y did not approach the bank for payment and in the meanwhile legal heirs of Mr.X produced the ‘Probate’ as well as succession certificate and claimed the payment.
a.Bank will make the payment to legal heirs as per legal certificates
b.Payment can be made to nominee only
c.Bank will have to act upon succession certificates as it is a court order
e.Payment will be paid both to nominee and legal heirs
d.None of the above
11.After the death of depositor, nominee demands before maturity payment of deposit.
a.Bank can make such payment
b.Payment can be made only after maturity
c.Before maturity payment can be made with the consent of legal heirs.
d.Before maturity payment can be made jointly to the nominee and legal heirs
e.None of the above
12.Bipartite settlements are registered under which Act :
a Industrial Dispute Act
b.Payment of wages Act
c.Shop and establishment Act
d.Not under any specific Act
e.None of the above
13. SWIFT means
a.Society for worldwide Inter-Bank Financial Telecommunication
b.System for worldwide and International Financial Transactions
c.Storage for worldwide and Information Technologically
d.Society for worldwide and International Financial Telecommunication
e.None of the above
14.Out of the following which statements correct:
a.Bank should not expect deposits for the period longer than 10 years
b In case of minor period can be more than 10 years
c.The period of deposits can be extended up to 20 years in case of institutions/ Govt. undertaking/corporation bodies.
d.As per the order of the competent court period can be more than 10 years.
e.All the above
.
.
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15.Guidelines related to Clean Note policy is issued by RBI to banks under which ACT?
a.Section 35A of Banking Regulations ACT
b.Section 35A of RBI ACT
c.Section 45A of contract ACT
d.Section 4 of Indian Currency ACT
e.None of the above
16.Under which law definition of Hypothecation is given?
a.Contract Act
b.RBI Act
c.SARFESI Act
d.Transfer of property Act
e.None of these
17.Official Language is governed under which Act?
a.The official Language Act 1963
b.The National Language Act, 1963
c.Central Languages Act, 1963
d.Hindi Language Act,1963
e.None of these
18.A saving bank account has been opened in the name of A & B operated jointly by them. On the death of A payment will be made.
a.To B only
b.Legal heirs of A & B jointly
c.Legal heirs of A & B jointly on the production of death certificate and succession certificate
d.Legal heirs of A & B jointly after obtaining the death certificate of A and stamped indemnity signed by all of them.
e.None of the above
19.A_____________ is one where suspicion of fraudulent activity is thrown up by the presence of one or more Early Warning signals (EWS).This concept has been introduced in the current framework as an important step in fraud risk control.
a.Red Flagged account
b.Special Mention account
c.High Risk account
d.Early Mortality account
e.None of the above
.
.
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20. The threshold for Early Warning Signals and Red Flagged Account is an exposure of_________ or more at the level of a bank irrespective of the lending arrangement.
a.100 million
b.250 million
c.500 million
d1000 million
e.None of the above
21.______ is the penal interest charged for Delayed/wrong Reporting of currency chest transaction and also shortages/ Inclusion of counterfeit banknotes.
a.Bank Rate +2%
b.Bank Rate + 1%
c.Base Rate + 2%
d.Base Rate +1%
e.None of the above
22.Bank has entered into a corporate Agency Agreement for selling their General Insurance products with whom of the following:
a.New India Assurance Co Ltd
b Bajaj Allianz General Insurance Co Ltd
c.TATA AIG General Insurance Co Ltd
d.All of the above
e.None of the above
23.Customer’s day is observed on:
a.7th of every month
b.15th of every month
c.10th of every month
d.20th of every month
d.None of the above
24.Redressal of complaints-adopted by our Bank :
a.General Complaints -21 days; RBI,MPs,VVIPs-15 days; PMS office-7days
b.General Complaints -15 days; RBI,MPs,VVIPs-10 days; PMS office-7days
c.General Complaints -20 days; RBI,MPs,VVIPs-15 days; PMS office-10days
d.General Complaints -30 days; RBI,MPs,VVIPs-30 days; PMS office-30days
e.None of the above
.
.
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25.Customers should be contacted between:
a.07-00 hrs To 19-00 hrs
b.08-00 hrs To 20-00 hrs
c.08-00hrs To 20-00 hrs
d.Anytime can be contacted
e.None of the above
26.As per compensation policy if customer suffered due to deficiency of services in case where neither the branch nor the customer is at fault, but lies elsewhere in the system, the branch should compensate the customer up to ________or actual loss whichever is lower and the same will be on merits of the case.
a.Rs 5000/-
b.Rs 1000/-
c.Rs 500/-
d.Rs100/-
e.NIL
27.Time Limit for settlement of Death Claim:
a.15 days
b.30 days
c.45 days
d.60 days
e.90 days
28.Relationship between bank and customer on availing Locker facility
a.Lessor(Bank) and Lessee(customer)
b.Lessor(customer) and Lessee(Bank)
c.Bailor (Bank) and Bailee(customer)
d.Bailor(customer) and Bailee(Bank)
e.None of the above
29.Locker facility is Governed by
a.Indian Contract Act
b.Bailment Act
c.Transfer of Property Act
d.Custody Act
e. None of the above
.
.
. 7 of 20
30.Delay in deposit of service tax attracts penalty of:
a.Rs. 200 per day
b.Int 18% pa + penalty @ Rs 200 per day
c.Int 18% pa + penalty @ Rs 200 per day or 2% per month of tax liability whichever is higher
d.Int 18% pa + penalty @ Rs 100 per day
e.None of the above
31.Charges for lost of Locker Key:
a.Rs 100/- in addition to actual break open charges
b.Rs 200- in addition to actual break open charges
c.Rs 500/- in addition to actual break open charges
d.Only actual break open charges
e.None of the above
32.CPPAPS denotes
a.Committee on Procedures and Performance Audit on Public Servicers
b.Credit on Procedures and Performance Audit on Public Servicers
c.Committee on Procedures and Performance Audit on Public Systems
d.Credit on Procedures and Performance Audit on Public Systems
e.None of the above
33.Charges for delayed collection of Locker rentals for period beyond 6 months
a.10% of applicable annual rental
b.25% of applicable annual rental
c.40% of applicable annual rental
d.50% of applicable annual rental
e.None of the above
34.Credit card payment of __________ or more in a year are furnished in AIR (Annual Information Report)
a.1 lakhs
b.2 lakhs
c.5 lakhs
d.10 lakhs
e.None of the above
35.RTGS Timings
a.07-00 hrs to 17-00 hrs
b.08-00 hrs to 16-30 hrs
c.07-00 hrs to 16-30 hrs
d.08-00 hrs to 17-00 hrs
e.None of the above
.
.
. 8 of 20
36.NEFT Timings
a.07-00 hrs to 19-00 hrs
b.08-00 hrs to 16-30 hrs
c.07-00 hrs to 16-30 hrs
d.08-00 hrs to 19-00 hrs
e.None of the above
37.Delay in filing TDS return:
a.Rs 100 per day
b.Rs 200 per day
c.Rs 100 per day and interest @ 1.5% per month or part thereof
d.Rs 200 per day and interest @ 1.5% per month or part thereof
e.None of the above
38.CPGRS denotes
a.Canara Public Grievances Redressal System
b.Control Public Grievances Redressal System
c.Credit Public Grievances Redressal System
d.Canara Product Grievances Redressal System
e.None of the above
39.Town Official Language implementation committee(TOLIC) meet is conducted once in
a.Year
b.half year
c.Quarter
d.Month
e.None of the above
40.If employee avails leave for a minimum period of ____ days, password should be disabled
a.4 days
b.5 days
c.7 days
d.10 days
e.None of the above
41.Preparation of bilingual training material C Regions
a.70%
b.100%
c.50%
d.75%
e.None of the above
.
.
. 9 of 20
42.Categorisation of branches: Average Business (aggregate deposits and advances) for two years is above Rs.100 crores upto 500 crores with Average advances of above 40 crores upto 150 crores . The categorisation is
a.ELB
b.VLB
c.Premier Branch
d.LB
e.None of the above
43.Under Group Personal Accident Insurance for Employees, what is the insurance coverage for Officer Employees in other than J& K
a.2 lakhs
b.3 lakhs
c.4 lakhs
d.5 lakhs
e.None of the above
44.Official language policy came in force with effect from which of the following dates
a.Aug 16, 1947
b.Sept 14, 1947
c.Jan 26, 1947
d.Jan 26, 1950
e.None of the above
45.Hindi has been adopted as Official Language of the Union of India as a result of which of the following:
a.Unanimous vote
b.Majority vote
c .Golden vote
d.Speaker's vote
e.None of the above
46.Which guidelines of Official Language Act make it obligatory for a person to reply in Hindi only, if letter is received in Hindi?
a.Rule 5 of Official Language Rules
b.Rule 6 of Official Language Guidelines
c.Article 7 of Official Language Act
d.Rule 10 (c) of Official Language Act
e.None of the above
.
.
. 10 of 20
47.Hindi became Official Language and the policy became effective with effect from the following date:
a.August 15, 1947
b.August 15, 1950 ,
c.January 16, 1950
d.January 26, 1950 ,
e.None of the above
48.On which of the-following dates, Hindi was declared Official Language of the Union?
a.January 26, 1949
b.August 15, 1950,
c.September 14, 1949
d.January 26, 1956
e.None of the above
49.What is script of the Official Language in India:
a.Hindi
b.Gurmukhi
c.Devnagri
d.Sanskrit
e.Gujarati
50.Which among the following languages is used for transaction of business in Parliament in India:
a.Only Hindi
b.Only English
c.Hindi or English
d.Hindi and English
e.All the above
51.The Official Language Policy of the Govt. is applicable to :
a.All govt. establishments whether of the State Govt. or Central Govt.
b.All Central Govt.offices
c.All Central Govt. organizations which are owned and controlled by the Central Govt.
d.State public undertakings
e.None of the above
.
.
. 11 of 20
52.The responsibility of implementation and compliance of Official Language Policy of Govt. of India lies with:
a.Central Govt.
b.State Govt.
c.Ministry of Education
d.Administrative Heads of the concerned department
e.Ministry of Human Resources
53.What does the letter "C" represent in the rating model CAMELS
a.Capital Adequacy
b.Credit Management
c.Credit Analysis
d.Capital Management
e.None of the above
54.What should the minimum holding of Government in public sector banks?
a.41%
b.51%
c.61%
d.71%
e.None of the above
55.Expand the abbreviations GAAS:
a.Generally Accepted Auditing Standards
b.Generally Accepted Accounting Standards
c.Generally Accepted Accounting Systems
d.Generally Accepted Auditing Systems
e.None of the above
56.What is the stake of Central Govt., Sponsoring Bank and State Govt. in RRB capital structure:
a.50:35:15.
b.15:30:50
c.30:15:50
d.15:30:50
e.None of the above
57.Legal risk is part of:
a.Credit Risk
b.Market Risk
c.Operational Risk
d.System Risk
e.None of the above
.
.
. 12 of 20
58.Documents not stamped properly is what kind of risk?:
a.Credit Risk
b.Operational Risk
c.Legal Risk
d. Any one of the above
e.None of the above
59.Risk arising due to failure or inadequacy of of internal system, procedure, and people is:
a.Credit Risk
b.Market Risk
c.Operational Risk
d. Any one of the above
e.None of the above
60.What are the components of credit risk?:
a.Transaction risk or default risk
b.portfolio risk
c.Both a and b
d.only a
e.None of the above
61.Meeting of the Official Language Committee is held:
a.Quarterly
b.Monthly
c. Half yearly
d.Yearly
e.None of the above
62.CAMEL rating is done by
a.RBI to judge growth strategies of banks
b.RBI to judge the health of banks
c.RBI to judge Risk strategies of banks
d.RBI to judge Business focus area of banks
e.None of the above
63.Risk arising on account of mistakes done by human beings is called
a.Credit Risk
b.Market Risk
c.Operational Risk
d.Any one of the above
e.None of the above
.
.
. 13 of 20
64.Hindi day is celebrated on
a.14 September
b.14 August
c.15 September
d.15 August
e.None of the above
65.Who is the regulator of insurance sector?
a.SEBI
b.IRDA
c.RBI
d.IDIBI
e.None of the above
66.In which circumstances ,no Staff Accountability falls on concerned officials who had appraised processed/prepared/recommended the Credit proposal:
a.Deficiencies have been pointed out and the proposal has been recommended by the recommending authority with justifications
b.Deficiencies have been pointed out and the proposal has NOT been recommended by the recommending authority.
b.Deficiencies have been pointed out and the proposal has been recommended by the recommending authority without justifications
c.Deficiencies have NOT been pointed out and the proposal has been recommended by the recommending authority.
d.Both a and b
e.Both c and d
67.Charges collected beyond 12 Locker operations in a year
a.Rs 20 per operation
b.Rs 100 per operation
c.Rs 200 per operation
d.Rs 50 per operation
e.None of the above
68.As per RBI guidelines, above _____ of DD issued should be affixed with “Account Payee” Seal
a.Rs 20000/-
b.Rs 50000/-
c.Rs 10000/-
d.Rs 30000/-
e.None of the above
.
.
. 14 of 20
69.Official Language Rules were framed in
a.1976
b.1943
c.1956
d.1963
e.None of the above
70.PRR-33 Statements relating to
a.Applications received for advances to Priority Sectors
b.TOD Outstanding on a/c of Debiting Can Card FTV
c.NPA accounts
d.Balancing of Savings Bank account
e.None of the above
71.PSR 67 statements relating to
a.Customer Service committee meeting / Customer Day
b.Exposure to sensitive sectors
c.Retail Lending Flash
d.Total advances
e.None of the above
72.CLAPS abbreviation:
a.Canara Loan Application Processing System
b.Credit Loan Application Processing System
c.Canara Loan Appraisal Processing Service
d.Credit Loan Appraisal Processing System
e.None of the above
73.Service Tax is not applicable on
a.For contaractor
b.On any Government service rendered
c.Interest received on advances
d.Both a and b
e.None of the above
74.Fraudulent Draft presented and paid, who is to lodge complaint:
a.Collecting Banker
b.Paying Banker
c.Both a and b
d.only a
e.None of the above
.
.
. 15 of 20
75.Pillar III of Basel-II is related to
a.Minimum capital requirements
b.Market Discipline
c.Supervisory review method
d.All of the above
e.None of the above
76.SLR rate is
a.21.00%
b.19.50%
c..21.50%
d.20.00%
e.None of the above
77. If a cheque is dishonoured, due to insufficiency of funds, the maximum amount of fine under Section 138 of N.I. Act will be
a.Twice the amount of cheque
b.Two year imprisonment
c.Amount of cheque and two year imprisonment.
d.Both a & b
e.None of these
78.The complaint in respect of bouncing of cheques can be made in the court of metropolitan magistrate or judicial magistrate of first class within :
a.3 months of dishonour of cheque
b.1 month of cause of action arising
c.6 months of cause of action arising
d.one year of dishonour of cheque
e.None of the above
79.A truncated cheque means:
a.Physical cheque whose electronic image has been created
b.Electronic form of the cheque
c.Photostat copy of the original chequed
d.cheque which has been destroyed
e.None of the above
80.Format of a cheque is described in which of the following Acts?
a.N I Act
b.Banking Regulation Act
c.RBI Act
d.As per practice & usage
e.None of the above
.
.
. 16 of 20
81.RBI has advised banks that they will not credit a cheque crossed account payee in the account of a third party and are required to credit only to the account of payee. Why this mandate has been given by RBI?
a.in consonance with the legal requirements and in particular the intent of the N l Act
b.with a view to protect the banks being burdened with liabilities arising out of unauthorized collections
c.in the interest of the integrity and soundness of the payment and banking systems.
d.Both b and c,only.
e.All of these
82.A cheque is handed over to bank for collection in clearing. But before presenting the same in clearing, payment is made to the customer. What is the status of the bank?
a.drawer
b.Drawee
c.Holder for value
d.Agent for collection
e.None of the above
83.The provisions relating to crossing are applicable to Cheques and Drafts only. In this regard, as per Negotiable Instruments Act, who can cross a cheque?
a.Drawer of cheque
b.Holder of Cheque
c.Payee of Cheque
d.Collecting Bank
e.All of these
84.What is the essential of a general crossing?
a.Two parallel lines on face of the cheque with or without the words and company or Any abbreviation thereof.
b.Two parallel lines with words and company or a abbreviation thereof between the lines
c.Name of the bank between two parallel lines.
d.All of these
e.None of the above
85.The monetary and credit policy statement of RBI is called:
a.Annual Policy Statement
b.Credit policy of RBI
c.Economic Policy
d.Anyone of above
e.None of the above
86.Base rate is fixed by:
a.RBI
b.IBA
c.Ministry of Finance
d.Asset Liability Management Committee of Bank
e.None of the above
.
.
. 17 of 20
87.Interest rate on which of the following have not been deregulated by RBI and decided by RBI?
a.DRI
b.Ceiling rate on export credit
c.Ceiling rate on educational loans
d.Both b and c only e
e.None of the above
88.A minor who has attained majority and has elected to be a partner in a partnership concern will be:
a.Liable only for fresh debts of the firm after his electing to be a partner
b.Liable for past debts of the firm from the date he was admitted to the benefits of partnership
c.Entitled to the same share in the profits of the firm as he was earlier unless otherwise agreed
d.Both b and c above
e.Both a and c above
89.Bank is approached by two minor brothers aged 16 years and 12 years to open their joint account with:can read and write. The statement reflecting the best legal position-in the case is
a.Open the account
b.Open the account if the natural guardian consents to sign as introducer
c.Not open the account as joint holders are agent of each other and a minor can't appoint agent
d.Open the account and allow them to operate the account after obtaining indemnity from a major
e.Open the account to be operated by them under their joint signatures
90.In relation to banking transactions, an executor is a person who is :
a.Appointed by the court to look after the affairs of the deceased
b.Named in the will of the deceased to look after his estate after his death
c.Appointed by the legal heirs of the deceased to distribute his wealth amongst them
d.Required to execute construction work of the deceased
e.Appointed to execute the work left unfinished by the deceased particularly relating to contracts
91.The main difference between mandate and power of attorney is that:
a.Mandate is stamped with adhesive stamps and power of attorney with non-judicial stamps
b.Mandate is given to joint account holder and power of attorney is given only to an outsider
c.Mandate is a stamped document whereas power of attorney is not
d.Mandate is not stamped whereas power of attorney is stamped
e.Both b and c
.
.
. 18 of 20
92.A power of attorney should be :
a.Registered with Registrar of Documents
b.Attested by a Notary Public
c.Attested by Gazetted Officer
d.Either b or c
e.Either a or b
93.Nomination facilities relating to deposit accounts are 'available in :
a.Individual accounts in single name
b.Individual accounts in joint names
c.sole proprietorship accounts
d.only a and b
e.None of the above
94.A 'Garnishee' in the context of a Garnishee Order served on the bank stands for :
a.The person who caused the Court to issue the order on the bank ,
b.Court issuing the order
c.The depositor on whose account the order is served
d.The bank on whom the order is served
e.None of these
95.A Garnishee order is issued on the banker of:
a.Judgment creditor
b.Judgment debtor
c.Both a & b
d.Either a or b as per court's choice
e.None of these
96.As soon as the bank is served with Garnishee Order it is supposed to :
a.Advise the customer to immediately withdraw the entire amount
b.Contact its advocate and get the order vacated
c.Earmark garnished amount in the judgment debtor's account and inform him accordingly
d.Close the judgment debtor's account
e.Either a or d
97.Garnishee Order does not apply to :
a.Sale proceeds of shares lodged with the bank which have not been received till the receipt of order
b.Cheques sent for collection but not realised till the time of receipt of order
c.Amount deposited by the customer after the time of receipt of order
d.All of these
e.None of these
.
.
. 19 of 20
98.When a bank receives an Attachment Order, it should immediately
a.Close the customer's account
b.Pay the amount demanded in the order to the Income Tax Authorities
c.Approach the advocate to get it vacated
d.Approach the customer and advise him to withdraw the amount immediately
e.None of these
99.Banker's right of lien can be exercised on :
a.Securities remaining with the bank after loan for which they were lodged has been adjusted
b.Securities left negligently with the bank
c.Goods or securities standing in the name of our borrower and a third party
d.All of these
e.None of these
100.Rule in Clayton's case relates to :
a.Liability of a guarantor
b.Banker's right of set off
c.Appropriation of payments
d.Rights of banker while discounting documentary usance bills
e.Banker's right of lien
101.Rule in Clayton's case applies to :
a.Term loans
b.Recurring deposit accounts
c.Running accounts having debit balances
d.All above
e.None of these
102.TDS is applicable when interest on term deposit credited or paid or likely to be paid / credited exceeds :
a.Rs.10,000 during a financial year
b.Rs.5,000 during a financial year
c.Rs.10,000 during a calendar year
d.Rs. 5,000 during a calendar year
e.None of the above
103.Gratuity payable to an employee under provisions of Gratuity Act which was subject to a maximum of Rs.10 lakhs has been raised to :
a.Rs.15 lakhs
b.Rs.20 lakhs
c.Rs.11 lakhs
d.Rs. 25 lakhs
e.None of the above
.

104.What is full form of IFRS?:
a.International Financial Reporting Standards
b.Indian Financial Reporting Standards
c.International Financial Reporting Systems
d.Indian Financial Reporting Systems
e.None of the above
105.Sylviculture :
a.Mulberry
b.Cultivation of Trees
c.Shrimp farming
d.Vegetable cultivation
e.None of the above
106.UCPDC full form:
a.Uniform Customs and Practices for Documentary Credits
b.Unique Customs and Procedures for Documentary Credits
c.Uniform Customs and Procedures for Documentary Credits
d.Unique Customs and Practices for Documentary Credits
e.None of the above

IT related bits

1) If a computer is bind to store confidential or sensitive information in order to ensure that can not be accessed, which of the
following shall be made use of a) close circuit TV b) encryption c) buried line censors
d) locking and guarding e) None of the above
2) A computer can not boot if it does not have the :
a)compiler b) loader c) operating system d) assembler e) None of the above
3) Transfer of fund by computers without banks intervention can be done by
a) fax b) telephone c) camera d) IMB e) None of the above
4) The device that connect different types of networks is called :
a) b) hub c) bridge d) router e) None of the above
5) The processing machine that process the cheques of high speed in the clearing house is called
a) processor b) router cum shorter c) encoder d) all the above e) None of the above
6) The signature of the customer can be captured by
a) keyboard b) mouse c) scanner d) all of the above e) None of the above
7) The basic unit of a mark sheet into which you enter data in enclosed sheet is called
a) tab b) cell c) box d) range e) None of the above
8) Batch reports area : a) adhoc report b) EOD/BOD report c) available under business objective
d) generated by FRS data base e) None
9) First page of website in terminal : a) home page b) index c) java script d) bookmark e) None of the above

11) sending an e mail is equal to
a)picturing an event b) narrating a story c) writing a letter d) creating a drawing e) None of the above
12) The term VPN stands for
a)virtual private network b) vocational planning network c) voice program network d) voluntary program network e) None of the above
13) To move the cursor to the end of the document line
a)ctrl+end b) alt+ctrl+end c) page down d) ctrl+alt e) none of the above
14) The resolution of the computer screen is determine by which of the following
a)colour b) memory c) pixcels d) processing speed e) none of the above
15) Which of the following refer to a small single line network
a)LAN b) DSL c) RAM d) USB e) None of the above
16) The fraud and other type of crimes that happen on the internet network are called
a)internet fraud b) internet crimes c) cyber crimes d) electronic fraud e) None of the above
17) Which of the following term describe computer program better
a)hardware instruction b) input devices c) output devices d) central processing unit e) None of the above
18) Which of the following activities are carried through electronic means it is called
a)e-banking b) e-business in banking c) internet banking d) all the above e) None of these
19) A small line which flashes on the computer screen
a)cursor b) mouse c) cell d) all the above e) None of the above
20) computer use the ------number system to store the data and perform calculations
a)binary b) octal c) decimal d) hexadecimal e) None of the above
21) IFSC code is
a)11 digit alpha numeric code b) 10 digit alpha numeric c) 1 digit numeric d) 11 digit alpha code e) None
22) cannet is an example of
a)internet b) intranet c) both d) internal software e) None of the above
23) Which of the following makes use of the artificial intelligence
a) user of the computer b) computer c) operating system d) application systen e) the above all of
24) The name of UPI app in our bank is called
a)canmobile b) canara swipe c) e- infobook d) empower e) None of the above
25) The computer that co ordinate all computer activities into a network is known as
a)sever b) UPS c) modulator d) LAN e) None of the above
26) Which of the following is not a storage device
a)tape drive b) floppy disc drive c) hard disc drive d) printer driver e) None of the above
27) Servers of computers that provides resources to other computers connected to a
a)network b) mainframe c) supercomputer d) client e) None of the above
28) ASBA means - a)application supported by block account b) application supported by block amount c) application supported by
block arrangement d) application supported by block demat a/c e) None of the above
29) Collecting personal information and effectively bring another individual is known as the crime of
a)spooling b) identify theft c) spoofing d) hacking e) None of the above
30) Saving bank a/c is transferred from one cbs branch to another cbs branch. The a/c no is
a)does not change b) changes c) can not transferred a/c in cbs d) new branch dp code is added e) None
31) In page preview mode :
a)you can see all pages of document b) you can see the page you are currently working c) you can see only that page do not contain
document d) you can only see the title page of your document e) None of the above
32) Ram stands for -
a)random access memory b) ready application module c) read access memory d) remote access memory e) None
33) Printing device that create an image directly on paper by spraying ink and has substances recurring cost is known as - a) plotter b)
desk jet printer c) inkjet printer d) dot matrix printer e) None of the above
34) --------is data that has been organized or presented in meaningful fashion
a)process b)software c)storage d)information e) None of the above
35) The term cyber law stands for which of the following
a)the law governing cyber cafe establishment only b) the low governing computer activity c) the law relating to various information
technology d) any of the above e) None of the above
36. Which of the following package was first introduced in our bank - a) ibbs b)banks 2000 c)alpm d) cbs d) none
37) which of the following services are available in the atms
a) balance enquiry b)mobile top-up c)opening of term deposit a/c d)a & b e) a to c
38) which of the following can be used to select the entire document
a)cntrl +a b) alt+s c)shift+a d)cntrl+k e)cntrl+h
39) coded entities which are used to access to a computer system are called
a)entry code b)password c)security commands d)code words e)none of these
40) ________ is the appearance of typed characters - a)size b)format c)point d)colour e)none of these
41) idealing a customer must have one_______across the bank
a)account id b)customer id c) cbs id d)place id e) all of above
42) the term led stands for
a) light electronic device b) light electrical device c) light emitting device d)local electronic device e)none of above
43) junk email is also called - a)spam b)spoof c)sniffer script d) spool e) none of these
44) modem is connected to -a) a telephone line b) a keyboard c) a printer d) mouse e0 scaner
45) date and time are available on the desktop at - a) keyboard b) recycle bin c) my computer d) task bar e) none
46) information technology has resulted in - a) improved efficiency b) innovative products c)effective delivery system d) enhanced
productivity e)all of the above
47)the signature of customer can be captured by - a) keyboard b)scanner c) mouse d)all of the above e) none
48) to insert a word into the middle of a sentence
a) move the curser to the desired location in the sentence and type the new word
b) move the curser to the desired location in the sentence press enter key and type the new word
c) move the curse to the beginning of the sentence and start typing
d) retype the whole sentence e)none of these
49) whenever networks are not possible ,our bank has gone for satellite connections otherwise called as
a) winsat b) vsat c) sat d) vat e) tat
50) Unwanted repetitions massages, such as unsolicited bulk email is called as
A) spam b) trash c) Calibri d) courier e) none of these
ANSWER
1 B 2 C 3 D 4 D 5 E 6 C 7 B 8 B 9 A
11 C 12 A 13 A 14 C 15 A 16 C 17 D 18 D 19 A 20 A
21 A 22 B 23 E 24 A 25 D 26 D 27 A 28 A 29 D 30 A
31 A 32 A 33 A 34 D 35 C 36 C 37 D 38 B 39 B 40 B
41 B 42 C 43 A 44 A 45 D 46 E 47 B 48 B 49 B 50 A

Memory Techniques

Memory Techniques
Every aspirants/student aspires for good memory to succeed in the exams. Since our present exam system is based on
reproducing from memory what is read earlier, having a good memory is certainly desirable. As stated earlier, 'I don't have
a good memory' is a common grievance and complaint from aspirants/student s. Surely, genes and hereditary factors have
something to do with the natural memory of a person; however, you will be surprised to know that good memory can easily be cultivated by adopting a few, well-proven, scientific memory techniques, known as Mnemonics.
What are Mnemonics?
Mnemonics are creative aids to memory.You may observe that, generally, committing to memory or recalling from memory
involves:
1. Repetition, or
2. Association, or
3. Picturization, or
4. Combination of the above
Committing to memory by repetition is a well known technique. This is, in fact, the method used by us all, while learning
nursery rhymes.
Association involves associating the thing to be remembered with any one of the senses such as sight, word, smell, taste,
or touch. Association can also be related to a person, incident or situation. You can also associate the thing to be
remembered with any of the human feelings such as love, hate, affection, fear, shame, surprise, wonder, peace, anger etc.
Color, humor, drama, exaggeration etc. also can be associated effectively with items to be remembered.
Picturization involves connecting the thing to be remembered with a mental picture, which is unique. That means: recalling the
mental picture will instantly bring to your mind the thing to be remembered. Many times, a combination of all the above
methods is employed to device a good memory technique.

Seven Steps to Success

Seven Steps to Success
The seven steps to success as follows:
1. DREAM or DESIRE...strongly
2. DETERMINE... firmly
3. DISCRIMINATE...wisely
4. DISCUSS...humbly
5. DEVOTE...fully
6. DEDICATE... completely
7. DO IT...whole-heartedly.