QUESTION BANK ON DEPOSITS & MISC.

1) To open account for close relatives of low risk customers e.g. wife, son, daughter and parents etc.
who live with their husband, father / mother and son respectively, the _____ bills which are in the
name of close relatives can be accepted: (Utility)
2) For risk categorization of customers, the IBA has provided a _____ model containing several
parameters: (Hybrid)
3) Several parameters under risk categorization matrix on which accounts are being rated are
Customer Type, Customer Profession, Type of Business, Product Code, Account Status, Account
Vintage and ____: (Balance)
4) All customer profiles/accounts of NRIs, HNIs, PEPs, NGOs, Trusts, Co-operative Societies, HUF,
Exporters, Importers and Accounts having Beneficial Owners are to be invariably categorized as
_____: (High Risk)
5) Branches should categorize _____ and unclaimed deposits as High Risk at the time of blocking the
account itself: (Blocked accounts)
6) Accounts of dealers in Jewellery, gold/silver/billions, diamonds and other precious metals/stones
are to be categorized under ____: (High Risk)
7) Under vintage parameter, newly opened CASA accounts which have not completed ____ months
are to be classified as High Risk except Staff, ex-staff, Pensioners, Small accounts, financial
inclusion and Basic savings bank accounts: (6)
8) Penalty of not less than _____ extended upto one lakh rupees may be levied by RBI on any of the
employees for non-compliance of KYC/AML/CFT guidelines: (Rupees ten thousand)
9) Transactions using forged or counterfeit Indian Currency notes are to be reported under _____:
(Counterfeit Currency Report (CCR)).
10) Attempted transactions by customers are to be reported under _____ even if the transactions are
not completed by customers irrespective of the amount: (Suspicious Transactions Report
(STR)
11) Records of transactions to be maintained for at least ten years from _____, instead of ten years
from the date of cessation of transactions, and records pertaining to identification of the customer
and his address to be preserved for at least ten years after the business relationship are ended:
(The date of transaction)
12) Accounts of Trusts/Charities/Organizations, receiving foreign funding should be opened after
permission of Ministry of Home Affairs. Such accounts are treated as ____: (High Risk)
13) In case of High Net Worth Individuals the Average balance is maintained in SB/NRE SB is ____:
(Rs.2.00 lakh and above)
14) In case of High Net Worth Individuals the balance should be maintained in Term Deposit,
Domestic/NR is ____: (Rs.10.00 lakh and above)
15) In case of High Worth Net Individuals the balance of _____ and above should be maintained in
CA: (Rs.5.00 lakh)
16) Individuals enjoying fund based limits/term loans exceeding ____ are considered High Net worth
Individuals.(Rs.30.00 lakh)
17) Individuals with Salary credit of _____and above in a Super saving salary A/c are categorized as
HNI’s. (Rs.25,000/-)
Limited Liability Partnership
1) LLP is a ___ corporate form entity, combining the features of existing partnership firms and
limited liability companies: (Hybrid)
2) LLP is a body corporate & ____ entity separate from its partners: (Legal)
3) ____ or more persons can form a LLP whereas there is no upper limit on the number of partners
in an LLP. (Two)
4) _____and ____ cannot become a partner in LLP: (HUF, Minor)
5) LLP needs to be registered with . (Registrar of Companies)
6) The authorized signatories in LLP are called as ____: (Designated Partners)
7) In case where one or more partners are Body Corporate/Ltd Company , they should be
represented by their authorized signatory backed by ________of respective companies, certified
copy of which should be submitted to the bank. (resolution)
8) LLP cannot be converted into ______: (Company or Partnership firm)
9) A Private Company and an Unlisted Public Company can be converted into an LLP as per the
provisions of ___ Act: (LLP Act)
10) A partnership firm may be converted into an LLP in accordance with the provisions of the ___
schedule of LLP Act. (Second)
11) In case of credit facilities extended to LLP’s, the guarantee agreement shall contain a clause to the
effect that guarantee will continue notwithstanding the number of partners falling below ___.
(Two)
12) In case of change in constitutionof LLP due to Retirement/Death/Insolvency/Insanity of partners
, an LLP with more than ___ partners will continue to exist. (Two)
MISC
13) An NBFC-MFI is a non-deposit taking NBFC (other than a company licensed under Section 25 of
the Indian Companies Act, 1956) in which minimum net owned funds shall be _____ ` and not
less than 85% of its net assets shall be in the nature of Qualifying assets: (5 Crores)
14) For NBFC-MFIs registered in the North Eastern Region of the country, the minimum NOF
requirement shall stand at ____: (2 crore)
15) _____ are defined as total assets other than cash and bank balances and money market
instruments: (Net Assets)
16) Bank to obtain 10% of the limit as collateral security by way of Bank deposits for loans more
than ____ to NGO-mFIs/NBFC-mFIs: (Rs.1 crore)
17) The maximum amount of Housing finance to members of SHGs is Rs ___ per member:
(Rs.75000)
18) As per Damodaran Committee recommendation, there should be a ____________________ for
grievance redressal in every branch. (Chief Customer Service Officer CCSO).
19) The aggrieved party can approach CCSO if his complaint issue remains unresolved even after ___
month of filing complaint. (One)

20) The CCSO will resolve the grievances with in ___ days. (30)
21) The internal Ombudsman is retired ________ from other bank who has a vast experience in the
operations of the Banking Industry. (Chief General Manager)
22) Standing Committee on Customer Services is recommended by ______
and may be chaired by CMD orED and including non officials as its
members. (CPPAPS-Committee on Procedures and Performance Audit of Public Services).
23) Branch level Customer Service Committee should include customers especially ____. (Senior
Citizens)
24) Branch Level Committee should submit ____ reports to standing Committee on Customer Service.
(quarterly)
25) The CCSO will resolve the internal banking grievances within ____ days: (30)
26) As per RBI guidelines, banks are required to put in place various policies for customer service
which include Comprehensive Deposit Policy, ______ Collection Policy,______ Compensation
Policy and Grievances Redressal Policy. (Cheque;Customer)
27) Govt. of India has accepted ___________ as National Calender with effect from 22-03-1957. An
instrument written in Hindi having date as per Saka Samvat calendar is a valid instrument. (SAKA
SAMVAT)
28) With respect to Payment of Interest on Fixed Deposits If deposit is less than ____ months,
interest should be paid for the actual number of days, reckoning the year as 365 days: (3
months)
29) An account holder already enjoying credit facilities with any bank is not permitted by RBI to open
current account in some other bank and _____ is required from the existing bank for opening
current account in any other bank: (NOC)
30) In case of encashment of draft, Banks can permit encashment of drafts upto Rs _____ on the
basis of passport and postal identification. (25,000)
31) Banks should make atleast ____ of new ATM s installed as TALKING ATMs with Braille Key Pads:
(1/3rd)
32) Duplicate Draft in lieu of lost draft upto and including ____ may be issued without seeking non
payment advice: (5000)
33) Time frame for collection of cheques drawn on State Capitals/Major Cities / Other locations is to
be ____days respectively. (7/10/14)
34) Payment for interest for delays in Bills is ________(SB rate + 2%)
35) As per the recommendations of Goiporia committee the dishonoured Cheque is to be returned
within ___ hours. (24)
36) If instruments are lost in transit/Clearing by the Paying Banker, the onus
of such loass lies with the collecting banker and not the .
(Account Holder)
37) Where Lockers have remained un-operated for more than ____ years for medium risk customers
and ____ year for high risk customer, banks should contact the customer and advise him to
operate or surrender the locker, even if rent is paid regularly: (3,1)
38) With regard to guidelines for payment for interest for delays in bills, Time Limit for settlement of
Death Claim is not to be more than ___days. (15)
39) Banks should issue duplicate drafts within a _____ from the receipt of request. (Fortnight)