MANAGING TIME
For
A Competitive Edge
“I recommend
you to take care of the minutes; for the hours will care of themselves.” –
Cervantes
Time is man’s most precious asset.
Although, it is a scarce resource but it is available to all equally- 24
hours/day; 198 hours/week; 8760 hours/year. The definition of time is narrow. It
varies from person to person. To a manager 1 pm would mean lunchtime. For an
executive 1 pm might mean an important meeting to attend to. But all neglects
time. We take time for granted. Although, time appears to be plentiful, actually
it is very limited. Time once lost is
lost forever.
Time is one of the elements, which
eludes the manager. Most managers complain that they do not have enough time. To
get most from the time available to us we have to use it effectively. Managing
time is an integral part of the management process. In fact, time management is
an inseparable part of our life. Those who can use their time well can actually
control their life and can achieve their goals.
Time is the dimension within which
things change.
Yesterday is a cancelled
cheque,
Tomorrow is a promissory
note,
Today is ready cash. Use
it.
“Time is the
school in which we learn. Time is the fire in which we burn.”- Delmore
Schwartz
Principle
Of Time Management:
Dr Bhatia has also mentioned the
principles, which will help individuals to use their scarcest resource and
become masters of change and not its victim.
Principle of Brevity, Principle of
Habit, Principle of Proper Planning, Principle of Prioritisation, Principle of
Effectiveness, Principle of Equal distribution, Principle of Time Estimates,
Principle of Completed Staff Work, Principle of Delegation of Authority,
Principle of Analysis, Principle of Management of Exception, Principle of
Interruption and Control, Principle of Implementation, Principle of Follow up,
and Time is irreplaceable and irretrievable.
If we follow the principles of time
management, we can streamline procedures, cut down paper work, delegate
effectively and make proper use of time. Before we can manage our time
effectively, we need to know how we use our time. One should be a
self-auditor. One should devote
at least five minutes every night to review and analyse how the day has gone
by. Time analysis is a prerequisite to
time management. What we can do to improve the way we spent our time. The
key to time management is to work smarter not harder.
“Why kill time when we
can employ it.”- French Proverb
Goal
Setting Towards Effective Time Management
“There is no
achievement without goals”- Robert J. McKain
Nothing can be achieved without
having a definite view of what we have to achieve. The magic begins when we set
standards i.e. the measures with which we will compare our actual performance.
It is then the switch is turned on and the current begins to flow. These
standards should be as specific and as measurable as possible. The vague the
measures are, the futile the time management would be.
Goals help individuals to get what
they really want. Goal setting is really a positive activity.
“People with goals succeed because
they know where they’re going”- Earl Nightingale
Goals can be classified in to two
major categories:
1.
Short span goals i.e. Day-to-day
activities like
Ø
Encourage good
Work
Ø
Reduce costs
Ø
Carry out assigned
task
2.
Long span goals i.e. Building for the
future like
Ø
Improve
Operations
Ø
Build teamwork
Ø
Design better
systems
“An age
builds up cities; an hour destroys them.”- Seneca
Personal
time wasters
Often, executives indicate external
factors to be the primary sources of time wastage. But a proper time analysis
will reveal that the ‘man within’ is the main source of generating
time wasters like indecision which
leads to shifting from one task to another, tension which can disrupt thought
processes, insecurity which makes a manager duly defensive
etc.
Managerial
time wasters
Managerial factors also results in
mismanagement of time. Lack of priorities, unclear objectives, incompetent
subordinate etc leads to time wastage.
Organizational
time wasters
Several bosses have the habit of
destroying the priorities of their subordinates, by putting forward to them
their own priorities. The conflict of the priorities of the subordinates and the
bosses results in the wastage of time. Bosses should encourage subordinates to
ask questions and seek agreements on priorities. If necessary, he should be
ready to compromise. They should follow “Open Door
Policy”.
Environmental
time wasters
Constant interruptions, endless
telephone calls, visitors etc also hampers proper time management. There are
some social myths as regards time in every organization: the harder one
works, the more he gets done. This preoccupies the mind of the
subordinates and they try to get rid of the work. This prevents effective
participation from the subordinates. Consequently their efficiency is degraded.
The achievement of the organizational goals is hampered.
There is also a mythical belief that
those who put in long hours are sure to be rewarded by their bosses. Or the
managers who are most active get best results. But this is not the time you put
in rather the result you produce determines how efficient you are.
Follow the golden rule
“Work
Smarter not harder”
“Winners
don’t do different things they do things differently.” – Shiv
Khera
Tips
On What To Do About Common Time Wasters:
Ask yourself the question, “What is
the best use of my time right now?” Do it now.
The following are some practical tips
for identifying and overcoming time wasters:
Time Wasters Possible Tips
Poor
communication - Be brief
and clear - Develop the
art of listening
- Mark
the letter directly to the
person concerned
- Examine
the necessity of
putting it in writing
Procrastination -
Use alternative means
- Find
the cause
- Set
priorities
- Avoid
taking too much work
at a time
Time Wasters Possible Tips
Inability To
Say ‘No’ - Stick
to your decision
- Say
‘no’ firmly and politely
without offending
Taking On More
Than
What Can Be
Managed - Schedule for
unforeseen
-
Differentiate between ‘urgent’
and ‘important’
Failure To Delegate - Overcome the need to
do
everything yourself
-
Delegate, do not abdicate
- Have
trust in your staff
Visitors - Go to a
subordinate’s seat to
sort out the problem
- Start
your meeting briskly
- Keep
a wall clock in full view
-
Terminate conversation by
standing up
Meetings - Plan the
meeting in detail
- Do
away with pleasantries
- Miss
some unimportant
meetings
Time Wasters Possible Tips
Telephone - Learn to say ‘no’ – it is easier
on the
telephone
- Fix
time for ‘availability’ for
receiving call
-
Encourage call back system
- Plan
outgoing call- it is better
to place them together
Travel - Schedule
for delays, missed
connections, etc.
- Plan your
trip in detail
-
Identify the work that can be
done while travelling, take the
necessary papers
Subordinates - Encourage
‘feedback’
-
Delegate as much as you can
-
Discourage dependency;
encourage them to think out
problems
-
Clear communication
-
Develop the art of listening
“You will
never ‘find’ time for anything. If you want time you must make it.”- Charles
Buxton
Scheduling
Time Around High Priority Activities:
For maximizing your time, you should
schedule your time around high priority activities.
‘Do first things
first’.
Develop a general work schedule
selecting your most productive time for critical activities.
Reserve at least one hour of
uncommitted time each day to take care of the unexpected. Above all give
yourself time to think.
Pareto’s Principle – the 80/20
Rule:
- ’80 percent of sales come from 20
percent of customers’
- ’80 percent of sick-leave is taken
by 20 percent of employee’
- ’80 percent of dust is on 20
percent of floor area’
- ’80 percent of telephone calls come
from 20 percent of all callers’
The 80/20 rule suggests that in a
list of ten items, just doing two of them will yield most of the value. Find
these two, label them and get them done.
It is again to remind you not to get bogged
down on low-value activities but to focus on the 20 percent, where the high
value is.
“Time is
running a race with you. Delay means defeat, because no man may ever make up a
second of lost time.”- Anonymous
A
Conclusive Note:
Time can be divided into three
categories- biological, business and social.
Biological time
Management
This involves managing needs of the
body like sleep, food, digestion and regular exercises. You can use most of your
time if you are fit and fine. This requires balanced diet, proper sleep and
regular exercise.
Business time
Management
This involves time saving techniques
in the office and also carefully utilizing it. Always finish your work
assignment in time; for example, all correspondence work should be completed in
one stretch.
Social time
Management
This involves the time you use for
yourself, for family, friends, etc. Basically one must treat all the days alike,
that is, treat working days and holidays the same way or else it upsets the
routine. Find out time for your family, friends and other social relations
everyday. Make a balance in your professional and social
life.
Four
things come not back;
The spoken
word;
The sped
arrow;
Time
past;
The
neglected opportunity.
Omar Ibn,
Al Halif
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