Sunday, 19 August 2018

Bcsbi recollected on 18.08.2018

Recollected questions on memory based on CS&BCSBI ON 18Aug 2018

1. OVD not for Identy
A. Narega card
B. Rasan card
C. Pan
d. Passport
2. White Label ATM Operated by
Ans. NBFCs
3 BSBDA Small account maximum balance any time
And. 50k
4. BSBDA Small maximum withdrawal in month
10k*, 25k, 50k, 100k
5. What is not a checkpoint in Power of attorney

6 As On 2017 maximum amount awarded by Banking Ombudsman?
Ans. 20 lakhs
7. How many female members in district forum under COPTA?
Ans one
7. Right of appropriation deal under which?
Ans. Indian contract Act
8. A 15 year student minor customer doesn’t avail which facility?
Ans. Overdraft Loan
10. Deceased claim should be settled & payment within?
Ans. 15 days
11. What is the maximum period of FCNR A/C ?
Ans. 5 years
12. In core banking full form of CORE?
Ans. Centralised Online Real-time Exchange.
13. How different MSME code conduct from general banking code
A.Fair deal with customer B. Transparency
C. Letter of credit
D. Loan against gurntee

14.one customer default you call to customer, customer said you meet at restaurants near by his office for paid his dues what should collection agent do
1. Meet at restaurants
2. Ask to meet at their .home when he convenient
3. Ask to came at bank and deposit his dues
15. One customer not paid EMI collection agent call him then he Knowing her mother expired 8 day ago what collection agent to
1. Meet Thier home and condolence after ask her EMI
2. Ask for deposit her EMI
3. condolence only
 16. How many day before intimate to customer when change branch address or close Branch
Ans. 2 month ago
17.If interested rate cahnge what option to customer
Ans. Switch account without paying any revised charge within 60 days
18 Can cheque signed by pencil if all cheque written by pen
19. If Cheque amount in word rectified and initial done by issuer what should you do
1. Call to customer and verify after encash
2. Dishonored
3. Ask to presenter to take full signature on overwriting
4. Encash directly

20. Gurnishee order received 10k customer account balance 11k type of account minimum balance need 3 k how deal you
21. Income tax officer came want a customer statement how to deal you
1. Ask to take letter from appropriate authority
2. Not provided
3. Provided
22. A teacher have salary account want to know about risk category for the purpose of educate to students about risk category of customer how you deal .
23. What is benifts of good service for bank
24. What is not included in customer service rank model
1. Customer feedback
2. Complaints
3 survey
25. What impact of automation in banking due to less intra-personal relationship between Small customer or staff
1.Increse satisfaction or less complaints
Decreased satisfaction or increase complaints
26. What is means customer "delight"
27-28 Power of CFO of bcsbi 2 questions
29.Notice period for shifting branch
30.Notice period for changing interest
31 . Special crossing cheque 2 questions
32. Cheque endorsement 1 Questions
33. Maximum MSME loan without colletral
1. Retail banking covered
     1.Home loan 2. Personal loan. 3. Education loan. 4. Credit car
Ans. all 1 to 4

2. Which organisation give to allow bank’s entry in to insurance business?
Ans. RBI
3. White paper ATM CARD issued by?
Ans. NBFCs
4. What are benefits of Demat account?
   1. Easy &convenient 2. Smooth &immediate transfer 3. No stamp duty 4. Minimise paper work
Ans. All of them (1to 4)
5As On 2017 revised amount awarded by Banking Ombudsman?
Ans. 20 lakhs
6. How many female members in district forum under COPTA?
Ans one
7. If an applicant apply a Education laon of rs 3.5 lakhs margin will be?
Ans. Nil
8. Right of appropriation deal under which?
Ans. Indian contract Act
9. A minor customer doesn’t avail which facility?
Ans. Overdraft Loan
10. Deceased claim should be settled & payment within?
Ans. 15 days
11.which is not a valid OVDs for identity of customer?
Ans. Rasan card
14. What is the maximum period of FCNR A/C ?
Ans. 5 years
15. In core banking full form of CORE?
Ans. Centralised Online Real-time Exchange.

Recollected questions on memory based on BCSBI IIBF EXAM ON 18Aug 2018
16.what is universal banking?
Ans. A company offering a wide range of financial services
17.in manufacturing unit of MSEs what is minimum projected turnover for working capital?
Ans. 20%of projected annual turnover
18. CFO of BCSBI appointed by?
Ans. Governing council
19.A cross cheque has to be routed through an account with the cross named bank . Which type of crossing?
Ans. Special crossing
20.A SHG customer want to open a account. KYC document required by bank?
Ans. Kyc required only operating authority members of SHG.
21. What are the benefits of demat account?
      a.Easy &convenient way to hold securities
      b. Smooth &Immediate transfer
       c. No stamps duty
        d. Minimise your paper work
Ans. All of them (a to d)
22.facility of instant credit of out station cheque should be raised to ——-?
Ans. 5000
23. What is the instant cash payment by teller counter of the bank?
Ans. 10000
24. In Small account what is the limit of cash withdrawal during the month?
Ans. 10000
25. In small account what is minimum balance at any point of time?
Ans. Should not exceeding 50000
26.RBI set up CPPAPS. What is its evaluation?
Ans . Customer end
27.consumer forum is a ———?
Ans . Quasi judicial mechinery
28. Time schedule for disposal of complaint during——?
Ans. 21days
29. Governing council should not more than members?
   a. 3.  b. 4.  c. 5 d.6
Ans.  D 6
30. For rating the members bank which parameter is not used by BCSBI?
  a. Transparency.  b. Customer feedback
   c. Customer complaint. d. Information dissemination
Ans. c. Customer complaint

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