Caiib Retail banking recollected questions on 16.06.2019

CAIIB retail banking recollected questions posted by members june 2019 morning batch16.06.2019 8.30
1. Internet banking Mobile banking
2. BCSBI
3.Time value of money (pv fv) easy
4. ATM easy
5. Customer bank liabilities for failed transactions
6. Vehicle loan used vehicle case study
7.product development and marketing
8.methods of valuation (easy)
8*5= 40 marks

retail was comparatively easier ..

1. 10 -12 numericals were on EMI, Future Value and present value calculation.
2. Valuation method n open area
3. Belting methods
4. PSB follows which approach segmental, classification and geographical method.
4. Mass affluent and mass market criteria
5. Case study on Credit card, calculation of interests
6. Case study on home loan..
5. 2-3 questions in mortgage and hypothecation
6. Mobile banking and internet banking transaction limit 5-6 questions
7. Transaction limit on Upi transaction
8. PMJJY was having 1 question
9. NPCI
10. 2 question regarding maslow theory
11. Case study on banking service to identify tangibility, reliability, Empathy etc..

 EMI calculation 2 3 qn
Customer service expectation case study
Drt sarfaesi
CRM
Maslow theory
Customer types based on income
ATM 4 5 qn
BCSBI
Neft batches,
rtgs timing,
UPI,ATM,
 credit card calculations,
tax deduction,
home loan emi ,
 Ordinary annuity,
annuity due
Remote channels
Marketing planning
education loan eligibility case study

Property value method 5 question
Credit card 1 question
Upi 5 ques
7ps of marketing mix 7 question
Mashalow theory 7 ques
Atm related 5 question
Income slab retail banking
Mass and super affluent 2 question
Drt 1 question
Bcsbi 5 question
Sarfaesi 2 question
Retail banking defination konsi se kisne di.. 1 ques
Homeloan and used car loan 10 ques
If any fraud happen in account what is the procedure 2 ques
Fv and pv 2 question
What is annuity due 1 ques

Recollected question retail banking
Case study on valuation,bcsbi,atm,npv,home loan.
What is encumbrance factor
What is poa
Case study on empathy, reliability,assurance
45-50 lakh mass affluent
Not fundamental service of cloud computing technology
Emi of car loan
Bussiness approach by bcsbi
Net take home pay
Process of marketing companies
Rtgs timing
Rupay global card issued by npci
Case study on mobile banking
Income criteria for ews and lig
Augmented products
Rule by 72
Sinking fund definition
Settlement cycle of neft
Do dt table of bcsbi different marks for customer rederessal on pg no 211
Max compensation by banking ombudsman
Condition for small account
Standalone model
Sms
Ques related to cic
Assets dt can be securitized

Education loan question in morning shift
Course duration 2 yrs
Cost of course 28 lakh
Margin 15%
On the above calculate
Tution fees 15 L
Air fare to pay 0.80 L
Hostel Fees 4.20 L
Caution Deposit 2 L
Books & other equip 3 L
Computer & other equip 2 L
Other misc exps 1 L
Total 28 L

Course duration 2 yrs
Cost of course 28 lakh
Margin 15%
On the above calculate
01. Tution fees 15 L =1500000
02. Air fare to pay 0.80 L = 40000
03. Hostel Fees 4.20 L = 150000
04. Caution Deposit 2 L = 150000
05. Books & other equip 3 L = 300000
06. Computer & other equip 2 L 
07. Other misc exps 1 L
Total 28 L

Solution
Tution fees = 1500000
Air fair one way = 40000
Hostel Fees 15*10/100 = 150000
Caution Deposit 15*10/100 = 150000
Books, computer and othe exp = 300000
(20% of Tution fees)
Total loan = 2140000
15% margin for abroad = 321000
Total loan Sanction = 1819000
Less margin = 15% = 321000
Loan sanction = 1819000