Sunday, 26 April 2020

JAIIB LEGAL 18.11.2018 recollected questions ...

60 JAIIB LEGAL 18.11.2018 recollected questions ...


1.Banking ombudsman-max.amount,no.of members in Pvt LTD and public LTD company,
2.paid up capital for Pvt and public LTD company,
3.sale of goods act relate to??
4.DRT related 5 to 6 questions
5.Sec 131 of NI ACT
6.Many questions regarding drt  , negotiable instruments
7.More than 15- 20 case studies
8.RTI act rejected by
9.Amalagation of two banks
10. Chairman of sebi who appoint
11.LIABILITY of drawee cover under NI act
12.MONEY laundering related
13.Two parties of BOE
14.Appelate Tribunal chairmander
15. Order NISI garnishee order
16.Appeal against district court
17.1st appeal in appellate and fee
18.Around 10-20 questions are from only partnership and companies
19.IBC 2016 can be filed by
20.RBI inspection to Banking companies
21.FEMA ED IS ESTABLISHED BY
22 FEMA act objectives
23 .What is public key
24.features of Lokadalat
25. Award means by Lokadalat
26.rejected by district forum than where you can appeal
27.DRAT can be headed by
28.DRT to DRAT .....%of amount to deposit
29.RTI has to dispose information
30. More than 3 no.of parties involved in which.
a.LC
b.guarantee
C.BOE
D.indeminity

31.Banking license can be cancelled by??
32.One 2 mark question regarding mode of charges
1.car loan
2.finished goods
3.FDR
4.HOME LOAN
5.LIC POLICY

33.Consumer means???
34.Conract of goods what are going to transmit??

35.Recovery officer duties??
36.DRAT can transfer the cases to any other DRT within his juridiction

37.2 marks question...firm is registered at  mumbai and factory at chennai avail loan at kolakata based bank against factory ..then where will be mortagage takes palce??

38..Bank given loan against Hypothecation of work in process goods ....then Charge witb ROC will be filed when???

39.Counter claim filed under sub section8   has the same effect a

40.IBC 2016 can be filed by

41.Foreign banks question ...place of business mumbai with amount and profit % will be transferred to rbi???  Macmillan page 19

42.Assessee and assessment question based on place of residence
43.National council forum is headed by whom???

44.Minister of consumer affairs

45.Agreement related question ....contract = agreement + enforceability

46.National council forum is headed by whom???

47.Continuing guarantee in the case of death of guarantee??

48.Recovery officer duties??

49.DRAT can transfer the cases to any other DRT within his juridiction

50.Regarding nature of pledge

51.Parties related to LC


52.BR act 17(1)
53.NBFC

54.NI act

55.Sarfasei act

56.law of limitations

57.Types of securities


58.130 transfer property act

59.RTI act

60.lokadalat

61.Possesion of immobile property


Recollected questions posted by our members

Limitations period of foreclosure - 30 Years
Section 35 of RBI act - Initial assets and liabilities
Section 35 of Banking Regulation Act, 1949 - Inspection
Minor Partner liability in firm - cannot be held personally liable
Payee bank protection in case of forged Instrument - Sections 10, 85 and 128 of NI Act
Elder Male member called as in HUF - Karta
Non negotiation crossing Obligation to payee bank
Limitation period in case of Default of loan in EM
Bank Negotiation stamp of cheque, presented to other bank
5-6 questions frm DRT/DRAT
Bank Guarantee
Questions from NI Act
Limitation Act
Charges, Mortgage
Partnership Act
FEMA
Consumer Protection Act
Banking Ombudsman
Majority of the paper from Chapter A
Questions on minor admitted benefits
LC types i.e red clause and green clause
Public Ltd and Pvt company differs
No of members in pvt ltd
Case studies on Bank Guarantee
LC case study
Winding up decisions

  • Loan documents signed by in case of loan to HUF

Distress to De-Stress

WHAT IS STRESS  ?
STRESS

Is a reaction / Response to any kind of change

Is physical and emotional responses to situations which are perceived as novel, frightening, confusing, exciting, or tiring.

Gets precipitated by external demands

Can also be generated from with in by our fears, hopes, expectations and beliefs

Acts like a signal for body and mind to get ready to rise to an occasion.  It is an alarming reaction.

Can’t be avoided.  It is every day fact of life.

Creeps in stealthily and has potential to either make or mar us.

Affects our mood and behaviour.

Produces tension and pressure on bodily systems.

Accelerates aging process.

Reduces immunity to illness.

Final effect may be serious illness of body or mind or even death.


So what? Is all the stress bad?

Good verses bad stress

No, all stress is  not  Bad.

It can be positive or Negative.

Positive situations like, promotion, a new job, marriage prove to be stressful but these increase our resistance to stress on account of positive feelings like pleasure, confidence, and happiness generated by them.

Negative situations like illness, interpersonal problems, financial losses, death of family members having been associated with negative feelings, like sadness, conflict, dissatisfaction lower our resistance to stress and make us more vulnerable to diseases.

A certain amount of stress is essential for health, and to stimulate us to do simple day to day tasks.  Absence of stress in life makes our lives monotonous and dull.

More and more negative situations, in quick succession and negative perceptions about our existing conditions make it difficult to adjust or adapt.  Then we feel anxiety, tension, worry and uneasiness.  At this state good effects of ‘positive stress’ in our lives are over powered, by effects of negative stress.  We start imaging all bad things that are likely to happen in our lives.  We drive our elves to illness.

So, let us develop our capabilities to utilize good stress to our advantage and to prevent bad stress from spoiling our lives.

ROLE OF PERSONALITY FACTORS AND BEHAVIOURAL PATTERNS:

Every one responds differently to a potentially stressful situation.  It is not only the outside stressor alone that causes stress, but also our response to that stressor.  Let us note here that ‘what happens to us is not important, but how er react to what happens to us that is important.

Some PERSONALITIES SUSCEPTIBLE TO STRESS are
a) Suspicious :
Hyper vigilant, guarded, cold and unemotional by nature, uneasy in social interactions.  He causes stress to himself and also to those who deal with him.

b) Asocial : Eccentric, isolated, lonely , aloof and uninvolved, lacks concern for others, engages excessively in day dreaming, lack of expression of appropriate anger, Introvert.  For him performing day to day functions is of too much burden.  It is difficult to handle such person at work and in house.

c) Volatile : Excitable, emotional, extrovert maintains deep long lasting attachments.  Highly demanding in inter personal relations, irrational behaviour, angry out bursts under stress.  Uncontrolled emotionality is stressful to him and those around him.

d) Antisocial : In conflict with acceptable social norms, rules, regulations, constant marital tensions, repeated physical fights, wife or child abuse, very unpopular, repeated lieing, drunk driving offenses appears stressful and hardy, underlying stress and frustration takes form of aggressive and antisocial behaviour.

e) Hypersensitive : Extreme sensitivity to rejection, socially withdrawn, low self esteem lack of self confidence, seeks jobs on the side lines, shy and eager to please others, creates stress in interpersonal relations.  These are handle with care variety.

f) Inadequate : Loves to sit back and enjoy life, passive.  Pessimistic, fearful about expressing fearful and aggressive feelings, avoids positions of responsibility, anxious and stressful to face responsibility.  Indecisive cause great stress to other family members.

g) Obsessive : Stubborn, insists on things being done in ways and suggested by them, preoccupied with order and detail, serious, formal, highly stressful to others.

h) Passive : Procrastinate, justifying their unreasonable behaviour , lacks assertiveness, critical of those on whom they depend on, don’t directly state needs, confused are mostly under stress.


Thus, personality determines how we perceive life events, how we behave in responsive to stress encounters and how quickly and how easily we handle stress.

STRESS PERSONALITY – ILLNESS

Understanding personality types help us to modify our behaviour patterns in order to relieve stress symptoms and thereby prevent related illness.

Type A:  Ambitious, impatient, competitive, always struggle to achieve, irritable and annoyed if any thing gets in their way.

Those who don’t show above characters are type ‘B’.

None of the above two types is type ‘B’

Type A is more prone to heart attack and other heart related problems / disorders.  In case of loss of control over SITUATIONS ‘A’ type falls into state of collapse.

Cancer Prone : Severe emotional disturbances before 15 years as children felt sense of loss, loneliness, anxiety, rejection, try to please people to win their affection.


Migraine prone : Feels sense of unworthiness, accepts greater burden than they can cope, easily given to frustration, sudden outbursts of anger, poor judgment.


Other uncertain, qualities : concerned above neatness, morality, conformity, can’t express anger / hostility.  Therefore, facts are given not to threaten readers, but to encourage them to take positive preventive action to deal with stress.

Not only personality facts, but also a host of other factors also determine stress to individual.  We may not be able to change stress situations or our genetic inherent characters but, we can change our reactions to stress and how we perceive it.


STRESSORS

Life events cause stress.  No. of life events in particular period of time can lead to increased ill health.


These are birth, death, marriage, divorce, job, retirement, moving house  But what is important is how often we experience them.  All of them need social readjustment to a new change.


Greater the amount of readjustment required, greater the likelihood of developing illness.  Loss events like death or loss of job cause more stress induced illness than gain events like birth or new job.  In addition to daily events our beliefs and attitudes, unrealistic expectations and negative self-talk lead us to stress.


The stressors can be classified as Domestic, occupational and social


Domestic : Marriage, children divorce
Occupational : Physical environment, job structure, Interpersonal relations, Burnout unemployment, Role o f working  women.


Socio-economic : Tax problems communal tension, over population, strikes etc come under political stress.

HOW TO RECOGNIZE STRESS


The body has its own ways of signaling that it is in discomfort.  Whenever it is subjected to prolonged stress.  Presence of symptoms is suggestive of the fact that some thing has gone wrong some where in body.

But, some people are so externally oriented that they are not aware of their own feelings.  Until and unless we recognize our sysmptoms of stress, we can’t prevent/minimize them.  Let us try to recognize “BAD STRESS SYMPTOMS” are:

Mental : Increased irritability and angry out bursts.  Lack of concentration, Indecisiveness, Forget fullness.

Emotional : Becoming fussy, suspicious, touchy or weepy, feeling anxious, hopelessness, guilty, insecure, increased moodiness.

Physical : Tense muscles, irregular breathing sweaty palms, cold fingers dryness of mouth, palpitations, Diarrhea.  More urination, Restlessness, shaky hands / legs.

Behavioural : Increased smoking, drinking, increased/decreased eating, sleep, nail biting, hair pulling, not mixing with others, neglecting looks, tapping fingers, lipsmacks, mannerisms, non stop talking, workholism/absenteeism.



Recognizing these symptoms and having appropriate timely intervention can prevent us from falling prey to severe stress related disorders/illness.

HEALTH CONSEQUENCES OF STRESS

Reaction to stress occurs in four ways

Normal : Alertness followed by action of defense
Neurotic : Alert/anxiety is so great, that defense becomes ineffective.
Psychotic : Alert is mis-interpreted or ignored.

Psychosomatic : Defense by mind fails, alert is transmitted to bodily system causing changes in body tissues and leading to several health problem as shown here under:

Prolonged alertness / tension / stress can produce physiological  disorders, which includes, tension headache,back ache, migraine and triggers off asthma, eczema, arthristis, palpitations indigestion, diarrhea, constipation, disturbed sleep.


 It can also increase our succeptability to High Bold Pressure, Heart disease, Diabetes or Cancer.  Even though, certain level of stress is needed in the life, but prolonged pervasiveness and high level of stress can ruin our physical as well mental Health.



So, recognize early signs symptoms and timely intervention can prevent future health hazards.


How to prevent / overcome?

COPING WITH STRESS

Stress is inescapable.  So, it should be maintained in manageable levels.  For this, every one develop his own strategies… coping is nothing but think strategies to handle stress.  Coping with stress means the ways and means to be adopted to keep stress in manageable levels.  For managing the stress, we shall bring CHANGE in 3 areas of ourlife.  Self, others environment.

Some people try to choose to cope with stress NEGATIVELY.  It is not good in long run.  In negative coping one tries to manage or control stress by using methods, which on surface appear to be worthwhile efforts, but in reality only further add to increase stress levels in imperceptible ways.  Negative coping strategies are smoking, Drinking too much coffee, alcohol, tranquilizers, eating too much, too little food.  These habits rob away the resources from the body, which has already been stressed much.  Managing stress is more than coping it is learning to cope adaptively, effectively.

POSITIVE COPING STRATEGIES includes

Nutrition : Healthy habits and supplementing body with vitamins/foods rich in vitamins like B complex, C and E protect body from stress.
Relationship : Developing meaningful relationship with others reduces stress.
Diversion : Theater, T.V.  Amusement parks, provide a source of joy and entertainment and help us to tackle our problems in positive frame of mind.  But diversion is a temporary escape from stress.

Removal : Temporarily getting away from stress situation resorts/beaches, gurus, Religious organizations.  They  give needed Relaxation, sleep and re-change body to meet stress situation again.  But it fades away again after sometime of our facing stress situation.  But his can’t give any direct solution.
Selecting a few of the techniques, which are most suitable to us land practicing them daily can give us direct solution to our stress.


WHAT ARE OTHER TECHNIQUES
Mental techniques

Breathing : There is direct relationship between mind and breathing.  Out of the chest breathing and abdominal breathing, the later one is most efficient type as it enhances greater expansion and ventilation of lungs.  Increases circulation and increases mental and physical relaxation.
The abdominal breathing also called as Diaphromatic breathing diaphragm is a sheet of muscle separating chest from abdomen.  In abdominal breathing while we breath, Diaphragm contracts and pushes downward.  This relaxes abdominal muscles.  When we breath out, abdominal muscles contract, Diaphragm relaxes.This helps to reduce anxiety, depression, irritability, Tension, fatigue, Reduces shallow breathing.  It can be learned in a few minutes.  Do it five minutes at a time, twice a day.
PROGRESSIVE RELAXATION   : Reduces muscular Tension, anxiety, insomnia, fatigue, irritable bowls, muscle spasm, neck and back pain, high B.P. Mild phobias, stuttering.
Sit in a chair in a relaxed and comfortable way.. select a part of your body.  Tighten the muscles of that part.. as tight as is possible.  Relax muscles.  Do it thrice.  Then select another part.  Tighten and Relax muscles.  Like this do it in all the parts including face, scalp etc abdomen, back etc.
After the exercise is over raise slowly, to allow body to readjust.
Do it twice a day
Autogenic Training, Self Hypnotism, Visualizing (Guided Imagining), Positive thinking Meditation, Yoga are some other methods available.  Learning them from some one who is eminent in them and practicing them regularly will help us not only from reducing stress in our lives but also prevent the health hazards we are likely to face.  French pharmacist, emil coue commands his patients  to repeat following phrase.

“EVERY DAY IN EVERY WAY I AM GETTING BETTER AND BETTER”.

This positive statement had cured many diseases under his guidance.  So, why not say it to yourself everyday atleast 20 times immediately after getting up from bed.


BEHAVIOURAL TECHNIQUES TO COMBAT STRESS


Bio-feed back : Is use of instrumentation to observe bodily processes which are otherwise not visible or audible and to bring them under voluntary control.  Information about your body is fed to you by means of a visual audio display.  So that you are actually able to observe how your heart, breathing etc.  behaves when you are stressed.  Biofeed back machines serves as a an ‘inner eye’ offering.  This is helpful in reducing Tension headache, Migraine, Hypertension, Insomnea, Muscle Spasm, Epilepsy, anxiety, Phobia, asthma and stuttering.

Thought stopping : Useful for getting rid of obsessive and phobic behaviour.  Obsessive though are irrational, repetitive thoughts that worry a person leading to constant self doubt and severe anxiety, phobias are extreme fear reactions leading to avoidance of specific objectives or situations.


Thought stopping involves stopping a specific though chain.  Concentrate on unwanted thought for a brief period and suddenly stop of empty your mind.  A verbal command ‘stop’ or a loud sound are useful to interrupt unpleasant thoughts.

This is highly useful in treating obsessive thoughts of failures, accidents, death, sexual inadequacy, obsessive memorises etc. also useful in treating phobias like fear of snake, driving in the dark, lifts, fear of going mad, fear of diseases.


An aid to improve effectiveness of thought stopping is wearing a Rubber Band around your wrist.  When ever you say ‘stop’ stretch the rubber band and leave it, so that it inflicts a small degree of pain.  This sort of little self punishment will stop the ongoing thoughts.  The main idea is to stifle the each difficult thought as soon as it comes.  Such thoughts will slowly decrease in frequency and eventually go away altogether.


STRESS INOCULATION/COPING SKILLS


Preparation for a battle is half the battle won.  Similarly, awareness of what causes stress in preparation to combat its effects boldly.  Our body responds to mental images we create within us.  By relax the mind.  We can prepare ourselves mentally and physically to face an anticipated stressful event.  This is a rehearsal in imagination for real life event that are threatening or distressing.   This is useful in situation like… appearing an interview, presentation of paper before audience, arrival of new boss at work, first day in college, giving important speech.

Steps involved in this are as under:

01. Imagine forth coming event
02. prepare adequately
03. Rehearse before event
04. Give a break to yourself with pleasurable activities
05. Prepare for the worst.
06. Relax before the event
07. Expect some stress
08. Take time to recover
09. Reward yourself
10. Tell yourself in the middle of stressful situations, anxiety conquering statements like… ‘stay calm’ ‘don’t loose your cool’.  You have handled this before, Relax now, you cn surely do this, he can’t really hurt me’.  More you concentrate on these coping statements, quicken the relief from stress.

Assertiveness training

Being assertive means being able to standup for your rights, needs and feelings without violating rights or sensitivities of others, without showing aggression.  It is learning to communicate effectively in a polite firm honest and open manner.  It is the only way in which you can have your opinion heard, feelings appreciated and rights honoured.. assertiveness involves communicating effectively both verbally and non-verbally.  It is also a state of mind.  It is having choice and exercising that choice.

First find out to which style of behaviour you belong to among aggressive, passive or Assertive.  One should learn to behave in Assertive style.

In this process of learning we shall learn assertive body language, listening skills, getting compromise and being persistent.


Body language : Maintain eye cantact, erect body posture, speak clearly audibly, firmly.  Don’t use apologetic tone., use gestures and facial expression of emphasis
Listening : Be ready, beware of your own needs and feelings give undivided attention to other person.  Look at his point of view, let other person know that you are listening to him.
Compromise : Meet halfway, part of what I want with part of what you want etc.
Persistence : Don’t get put off by people who say things to anger you or distressed you.  Don’t give up till you get satisfactory answer.
Avoid manipulation : learn to avoid being manipulated by others.  When some one refuses to take ‘no’ as answer, use a carefully, chosen sentences to use it as a ‘broken record’ and say it over and over agin.


Learn can ‘Defuse’ anger of other one by putting of discussion when some body in salts or criticizes you, give appearance of agreeing without promising change.  This is ‘clouding’.  Assertive inquiry, Assertive delay will help us in calming down our critic.

Assertive behaviour reduces distress and induces a positive state of mind and general good health.


JOB STRESS MANAGEMENT

Overload of work, time pressures, deadlines, conflicting demands, job uncertainty, under utilization of skills, unsympathetic Boss, and work monotony are some of common sources of job stress.
The individual, organization and environment in which organization functions determine one’s vulnerability to job-stress.  Management of this job stress is essential for healthy functioning of individuals and Institution.
Job Stress Management helps us to improve our ability to cope, gives sense of control at work, decreases feelings of guilt anxiety and low self esteem, improves relationships at work, increases problem solving abilities, reduces Psychosomatic symptoms, such as fatigue, insomnia Backaches, Ulcer etc.

How to Manage Job Stress:
01. Identify your symptoms of Job stress

02. Identify your sources of your job stress like lack of control, information gap, conflicts, over load under load, conflict in values etc.

03. Identify how you are responding to your job stressors

04. Set goals to change the ways of dealing with above job stress.

05. Change your thinking.  Make realistic appraisal of situation, Repetition of coping statements (I can handle it)  don’t blame yourself or anyone else.

06. Deal with your relationships at work.

07. Learning skills of negotiation in dealing with trouble some people / situations artfully.
These steps followed with thorough consideration will enable us to reduce our Job stress.

STEPS TO PREVENT JOB STRESS:
01.. Having Rational belief and attitude towards job, yourself and job performance.
02. Develop skills to develop behaviours need to do job effectively.
03. Develop support system at work.
04. Learn to Relax and use leisure time constructively.

LIFE STYLE CHANGES

NUTRITION: Adopting healthy habits and taking proper Nutrition increases resistance to stress.  Eat variety of foods, eat slowly, eat regularly, Don’t eat when feeling bored, or in angry or tired or anxious, eat smaller portions, Don’t see T.V. or Read News Paper when eating.

Avoid fats, particularly animal fate, avoid sugars, eat more lightly steamed fruits, whole grains cereals, avoid salt, alcohol, coffee, maintain vegetarianism, eat frequent small needs.

SLEEP:A sound sleep is one of the most important preprequisite for a healthy body and a healthy mind. So,

1. Go to bed only when sleepy
2. Have regular selling hours
3. Take warm milk before sleep
4. Don’t try hard to fall asleep
5. Stop worrying about not being able to sleep
6. Exercise during day
7. Engage in quite pleasant activities before sleep
8. Get massage for neck and shouders

EXERCISE:Jogging and waling are best exercises.  Do this for 20 to 40 minutes daily.  Indoor exercise equipment, yoga exercises, warmup exercises all help us in reducing stress.

TIME MANAGEMENT: Helps us in reducing Dead line anxiety.  Symptoms of poor time management are avoidance anxiety and job fatigue.  Constant rushing, Vacillating between unpleasant choices, missing deadlines.  Not having breaks in between to Relax, sense of being overwhelmed by work demands.

Strategies For Time Management

Establish priorities, create time by eliminating low priority tasks, learn to make basic decisions, plan in terms of time rather than tasks don’t start number of tasks at a time.  Complete a task before going to next task.  Group similar tasks,  allow some time for family, some time for yourself, you must have time to feel a sense of accomplishment and contentment.

OTHER STRATEGIES


LAUGHTER:

Improves breathing, lowers B.P. Releases healing harmones.  When you smile whole body becomes calm-humor, which eliminates gloom and worry, improves the bodies natural resources.  Laughter, the best medicine, can keep us healthy.  So try to spend time with cheerful people.  Try not to be too serious always, go through books, comedy videos/films.

ANGER:

 Is acid which can do more harm to vessel in which it is poured, than to thing on which it is poured.  It is normal human reaction.
We should learn to.  Reduce it in a healthy way.  Recognize the anger you feel, decide what makes you angry.  Give the provoker the benefit of doubt, practice mental relaxation, listen, learn the art of forgiving…. Use anger creatively.  Accept anger and handle it effectively.

MASSAGE:

Relaxes tensions from aching Muscles.  Stimulates blood flow, eases stress helps fluid drainages, generates sense of whole someness and peace.  Stroking, kneading, preasure and friction are four basic Manage movements.

SELF MASSAGE:

 Can be done while watching T.V. or taking Bath.  If necessary pleasant smelling oil can be used to lubricate.  It’s helpful in relieving pains and aches. Start from face, to scalp , neck, shoulders, back, hands and arms, legs and thighs, feet, Massage helps to rediscover healing power.  Get your mind of thoughts and concentrate on task of massaging.

Where to seek help?

PROFESSIONAL HELP
Some time it may not be possible to cope with stress despite using several strategies mentioned earlier.  It such case we could seek the help of our doctor, Psychiartist or Psychologist or Trained Counceler.They would listen to you objectively, analyse problem situation more clearly classify your thinking and offer a course of action that is tailored to suit your individual needs.

MEDICINES:
Play a role in acute intense stress related symptoms to be used only as a last resort and for a short term.

SOCIAL SUPPORT
This plays an important role.

1. Emotional support providing sympathy care and concern, love, trust.
2. Instrumental support provides to needs, like money, looking after children.
3. Informational support provides information helpful in coping with stress
4. Appraisal support provides indirect support by approving and recognizing persons actions.

Social support reduces stress, impact of stress, improves resistance to illness, workplace friends, family members, clubs religious groups can provide social support.

HELPING OTHERS TO HELP YOUR SELF:
Regular voluntary service actually increases life expectancy.   It is good for one’s mind and nervous system.  Ultimately when going gets really tough, One should into shy away from seeking professional help or mobilizing social support in dealing with stressful time.

REMEMBER
TOUGH TIMES DON’T LAST
BUT
TOUGH PEOPLE DO

Cultivating Self-development

What is Self-development ?
Self   development   is   an   approach   that   emphasises     the  importance  of  life  long
learning.  It  recognises that  we  all  have  a  great  potential for  learning  and for  changing
what we do.  This is  a  continuous learning process.  Organisations  that  do  not  learn 
faster   than  the  rate  of  change  in   the   environment   will  eventually   die.    Self
environment  will  eventually   die.    Self-development   focuses   on   cyclical  process   of 
learning,  which encourages us to build the ability to take responsibility and  be proactive 
- initiating action, rather than being reactive  -  in the way we work.
There  are four ways in which self-development helps  people to adapt to and enjoy the
new challenges of organisational  life.  It :
1. encourages continuous learning
2. makes us reconsider our attitude to change
3. helps us to adapt to new ways of working
4. enables us to grow in a holistic way.
Our approach to change
Now  rate of change has increased but philosophy has  remained the  same : everything
and  everyone  is  constantly  changing.   Self  development   helps   us  to  recognise  that
change  is  natural  and inevitable part of our working lives, stimulating us to be  aware of
our own role in responding to it.
New ways of working
The  way  we  work  is   changing  dramatically.  Information technology  has automated
many  of  our  processes   and   transformed  methods  of  product  design.    Many
organisations  are  restructuring  to   make   themselves   flatter  or   smaller,   semi-
autonomous   work  units.    Multiskilled,   self-directed  teams  are   being   developed
because  they  are  more  flexible  and  responsive  than  those  found  in  more   traditional
styles  of  production  management.    During    the  process  of  self-development,  learners
create a portfolio of their skills and knowledge

Growing in a holistic way
Self-development  involves both  our  ourselves (which relate to  other  people)  and our
innerselves(which   look   at   our   own  motivation,   values  and  beliefs).   The  most
important   ingredient   is  a  desire to  do things  differently.   One  should  think why   he  is
dissatisfied and how he want to do about it.
Conditions for success
i. Be open to new understanding
ii. Be prepared to take action
iii. Open culture which encourages individual action
iv. Commitment from management and staff to change the style of working
Self-development and Personal Change
The   author  has  focussed  on  how  to  prepare  ourselves   for   a  self-development 
programme.   The  metaphor  of  the  learner   driver  is  used  to  helps  in  develop  our
thoughts.
Mirror
a) Look at what you are now and where you would like to be
b) Work at your learning preferences and learning blockage
c) Look at the effect your development may have on those close to you.
Signal
Tell the appropriate people something about your development activity
Manoevvre
Choose the best method, release the handbrake and have a fun
The Self-development Process
Creativity   and   insight  of  individuals  help   to   learn   new  things   and   reinvent   and
develop,  our   understanding   of   self-development   process.   The  self-development
scheme  is   voluntary.   The   culture   in   organisation  affects  how   people   regard   self-
development.    Self-developers   are  best  served  by  setting   up   a  strong   dialogue 
between  individual  needs  and  organisational imperatives.
Creating a Self-devlopment Programme
Range  of activities involved in self development  programme are :-
a) know yourself
b) make a plan
c) learning sets
d) individual tools
e) working with the organisation

It   is  important when starting out on a process  of  self-development to develop a clear
image of yourself.  Ask  others how they see you helps you do this.  Individuals  can  be 
helped   to  set,  and  hold  to,  a  direction   in   their   own  development  by  preparing  a
development plan.  The precise  format of  this plan is less important than the individual's 
degree  of commitment to it.  To get into self-development and get moving in your  life,  it 
is  valuable  to  explore  a   range   of   development  activities.    A  core  process  in  self-
development  is  the   support  and   challenge  offered  by  one's  peers  in  a  small  learning 
group. 
The  group  maximises benefits to its member's  by  focussing  on action  and reflection. 
Facilitators,  though  not  essential,   can  help   greatly  in  guiding  the  group's  progress. 
Self-development is   nurtured  by  being  linked  to  strategy   and   work-based action.
Valuing Self-development
Self-development  can  be  of  value to  a  whole  range  of stakeholders, namely to:
a) Individuals engaged in self-development
b) The colleagues of self-developers
c) The organisation in which the self-developers work
d) The    human   resources   (HR)   department   within   the    self  developer's
organisation.
e) The facilitators of self-development programme
Tools and Resources for self-development
Clearly  the  crucial  tool  for  self-development  is   ourselves,  our  own  consciousness. 
Equally, just relying on ourselves is not enough.    Self-development  works  best  as  a 
social    process  -involves  other  people.   The  author  has  focussed  on  non  personnel
resources  that  one  can  employ  alongside  the  help  one  desire   from  oneself    and 
others.    Read   books   to   develop   insight    into  themselves  and  their  work.   Use
questionnaires to develop a truly realistic self-image.
Cultivating Self-development
We   all   have  the  seeds  of  self-development  within   us.    We  need  to  create  the  right
conditions to enable our seeds to  grow.  All   staff  need  to  be  engaged  in  life  long 
learning   if organisations are to thrive.  Managers and HR professions should, therefore, 
be   like  gardeners :  it  is their  job  to   create  the  right   conditions for the  seeds  of  self-
development to  grow  and blossom.  Everyone has potential in some people it is hidden 
and has  to be identified by others.  To assist this  process,   right conditions  for growth
are to be created.  If we are to  increase our creativity in order to do things differently at
work, we  may need  to  challenge  traditional ways  of  working;   this  means identifying 
and  implementing procedures that  allow  space  for risk-taking and change.

*Very very useful financial tips*

*Very very useful financial tips*

1. *Avoid buying property on loans unless you have a clear plan for its repayment. Monitor cash flow*

2. *Start a SIP at a very young age*

3. *Avoid buying a car unless you use it everyday*

4. *Do not let this sentence scare you. “Mutual fund investment are subject to market risk”. Look at the history and growth of Mutal Funds*

5. *Try having a simple wedding*

6. *Atleast 20% of your wealth should be liquid so you can utilize it when necessary*

7. *Considering inflation, do not keep huge money in savings bank account*

8. *If you invest in stocks, pay due attention*

9. *Do not have a belief that property & car make you rich*

10. *Never invest in insurance for returns*

11. *Use credit card for needs not for wants*

12. *Cancel all credit cards before you die, or inform family. Even a small residue will cost your family much*

13. *Invest on yourself & then on other investments*

14. *Balance your earnings with your savings first, then on spending and loans. Never take unnecessary loans*

15. *Always have a plan for future events on your career, life, spending and finance*

16. *Always have a reserve on your savings for contingency and urgent situations*

17. *Investment like, have a regular health check & do healthy workout every day*

18. *Do buy adequate term Insurance if you have dependents*

19. *Prepare a Will*

Saturday, 25 April 2020

Mortgage details

Mortgage

1.Mortgage is defined in Section 58 of the Transfer of Property Act.

2. Mortgage is the transfer of interest in a specific immovable property, for the purpose of securing an existing or future debt or

for the performance of an engagement which may give rise to a pecuniary liability. The person creating the mortgage is called as

the mortgagor and the person in whose favour mortgage is created (bank) is called as the mortgagee.

3. Immovable property, means land and things attached or permanently fastened to the earth.

4. Types of Mortgage: There are six types of mortgages namely (i) Simple Mortgage (ii) Mortgage by Conditional Sale (iii)

Usufructuary Mortgage (iv) English Mortgage (v) Mortgage by Deposit of title Deeds (Equitable Mortgage) and (vi). Anamalous

Mortgage. Of these, all • mortgages except Equitable Mortgage require registration with the Registrar of Assurances.

5. Registered Mortgage: In the case of registered mortgage (also called legal mortgage) first a mortgage deed is written which is

stamped as per Stamp Act of the concerned state. The deed is then executed in the presence of two witnesses. Thereafter, in

terms of the Indian Registration Act 1908, it is to be registered with the Registrar of Assurances (Sub Registrar) within 4 months of

the execution.

6. Simple Mortgage: In simple mortgage the mortgagor makes himself personally liable to pay the debt and agrees that in the

event of failing to pay according to his contract, mortgagee can get the property sold through the intervention of the court. If after

sale of property some debt is still outstanding, the borrower shall be- personally liable for the outstanding amount. Neither the

possession nor ownership of the property is transferred to the mortgagee. The mortgagee cannot exercise the right of foreclosure.

7. Mortgage by Conditional Sale: The mortgagor ostensibly sells the property to the mortgagee upon the condition that if the

debt is paid in time the property will be transferred back to him and in case of nonpayment within the specified time the

transaction would become a real sale. There is no personal liability of the mortgagor. In case of default, the mortgagee can exercise

his right of foreclosure through court.

8. Usufructuary Mortgage: In this mortgage, possession of the property is transferred to the mortgagee. The mortgage money is

recovered through income of the mortgaged property. There is no personal liability of mortgagor.

9. English Mortgage: As in the case of simple mortgage, the mortgagor undertakes personal liability to pay the debt. He transfers

the ownership of mortgaged property to the mortgagee upon a condition that property must be transferred back to him on

payment of debt. Mortgagee can sell the mortgaged property even without the intervention of court.

Equitable Mortgage

1. Equitable Mortgage is called as Mortgage by Deposit of Title Deeds.

2. It can be created by mere deposit of title deeds of property with intention to borrow.

3 a.Title deeds should be deposited at Mumbai, Kolkata, Chennai ( Presidency Towns) or any other town notified by the State

Government in this regard. It is not necessary that the title deeds should be deposited with the branch or at the place where the

loan is being raised.

3 b.These can be deposited anywhere in India at a notified place.

it is not necessary that it should be within bank branch premises. Mortgagor can deliver the title deeds to an authorized

representative of the bank at mortgagor's residence or other place provided it is in a Notified Centre.

4. The property to be mortgaged may be located anywhere in India (For example, for property located in Delhi, title deeds can be

deposited at Chennai.

5. Equitable Mortgage does not require registration with Registrar of Assurances. But in case of a limited company, charge in

yespect of equitable mortgage under Section 125 of the Companies Act, 1956 must be registered with Registrar of Companies.

6. A title deed can be a sale deed, lease deed, partition deed, gift deed, deed of assignment, deed of relinquishment, or such

other documents. Agreement to sale is not a title deed.

7. Normally a bank should insist for original title deeds but in exceptional cases equitable mortgage can be. created even by

certified copy of the title deeds.

8. Property located in cantonment areas should not be accepted for equitable mortgage, without clearance from cantonment

authorities.

10.The bank should not part with the title deeds even for a short duration at the request of the mortgagor because if some other

creditor is induced to finance on the basis of title deeds, the bank may Lose priority over the mortgaged property.

11. No registration with Registrar of Assurance is required. For a company, registration with ROC within 30 days is required u/s

87 of Companies Act 2013. Under SARFAESI Act, registration with CERSAI.

12.Deposit can take place within Municipal limits of Presidency Towns (Kolkata, Chennai or Mumbai) or State Govt. Notified Towns.

It is not necessary that the place for deposit of title.deeds, should be bank branch premises

Legal Opinion and Search Report: Before accepting mortgage of immovable property, legal opinion should be

obtained that the property is fit for mortgage and search should be conducted in the records of Registrar /Sub

Registrar for at least 12 years to ensure that the property is free from prior encumbrance.

Priority of Mortgage: The priority of the mortgage is considered from the date of execution of the mortgage deed (in the case of

registered mortgage) or from the date of creation of mortgage by deposit of title deeds and not with reference to the type of

mortgage or date of registration.

Right of Redemption: Right of the mortgagor to get back his mortgaged property on repayment of the loan, is called as the right of

redemption. This is available in all types of mortgages.

Right of foreclosure: The right of the mortgagee to deny the mortgagor of the property to exercise his right of redemption i.e.

debarring the mortgagor for ever to get back the mortgaged property is called as the right of foreclosure. This right is available to

the mortgagee in case of mortgage by conditional sale.

Monday, 20 April 2020

Caiib BFM Strategy

BFM::;;

The strategy for the study of Bank Financial Management which many people finds difficult to clear. If you study properly, it is easy to clear the BFM. This subject also contains 4 modules, they are;

-International Banking

-Risk Management

-Treasury Management

-Balance Sheet Management

Many people do not correlate the syllabus of the subject with day to day banking activity. So they find it difficult to score and understand this subject. But this not true, this subject is very much important which will increase your knowledge regarding top management & middle management functioning of your bank as well as banking as a whole industry.

All the modules are equally important, but you may clear the paper with three modules study also. Module A & B are relatively easy and scoring as well. Let us discuss strategy for each module.

Module A-International Banking

Important topics are Exchange Rates and Forex Business, Basics for Forex Derivatives, Documentary LC, and Facilities for Exporters & Importers

Rapid reading or bullet point reading is quite useful for this module. Practice numerical again and again.

Many numerical/case studies are asked from this module which are quite easy as compared to Module B & Module D case studies. Refer the case studies from McMillan given at the end of the topic. Also N.S.Toor book has many numerical and case studies. Questions are asked on Exchange rates, Shipment Finance etc.

Module B-Risk Management

All chapters are equally important as they are interlinked to each other. Again focus more on case studies/numericals given in Apendix at the end of chapter. Maximum case studies are asked from this module. Though short notes are useful for this module I would suggest McMillan reading for this module because some questions are twisted type for which you require details of the concept which is hard to get from short notes. RBI website contains FAQs which are quite useful for this modules, you should read them at least once.

Module C- Treasury Management

Important topics are Introduction, Types of treasury products, Treasury Risk Management, Treasury and Asset-Liability Management.

Mostly questions asked on this module are theoretical type, so through reading of McMillan is important. If you don’t get time then you can skip this module or read short notes since the weighted of this module for exam point of view is low according to me as compared to Module A&B. But those who wish to make carrier or work in treasury department, this is the best module to learn.

Module-D Balance Sheet Management

Important chapters are Components of ALM in Bank’s Balance Sheet, Capital and banking Regulation,, Capital Adequacy, Asset Classification and Provisioning Norms, Interest rate Risk management.

Though McMillan book contain sufficient material but I would suggest you to refer RBI website for this module. In this module focus more on Case Studies as compared to theoretical questions. Do not skip this module as it is much important for exam as well as knowledge point of view. No need to read McMillan line by line.

Overall you have to keep balance between theoretical reading as well as case studies/numerical since the paper would contain 40-45% case studies. N.S.Toor book contains good case studies and MCQs. Also there are many resources available on the internet from where you will get case studies for this module. After giving this paper you will realized that BFM is easier as compared to ABM and no need to worry for BFM.

CAIIB ABM Strategy

CAIIB ABM Strategy

ABM is one of the compulsory subjects for CAIIB. Most of the people find difficult to clear this paper. Today, I will tell you how to study for ABM subject.

This subject also contains 4 modules

MODULE – A: Economic Analysis

MODULE – B : Business Mathematics

MODULE – C : HRM in banks

MODULE – D : Credit Management

As we are bank employees we get very less time for study, so how to decide which topics to be read, which topics to be skipped?

-As I had told you in my previous blog article that generally paper consists of 60% theoretical & 40% numerical or case studies, so choose the module to be study in deep so as to clear the paper easily depending upon your personal strength and weakness.

If you observed all the modules, you will realize that Module A and Module C are most scoring modules. Do not skip these modules. Module B contains Business Mathematics which many people find difficult to study as the level of mathematics is tough, especially for non-engineering background people. Those who works in Credit/Loan Department will find that Module D easy as well as interesting. Module D is most important not only exam point of view but also for your daily working in Credit Department. So do not skip Module D.

IMPORTANT TOPICS FROM EACH MODULE

Module A- Supply and Demand, Money Supply and Inflation, Business Cycles, GDP Concepts and Union Budget.

No need to read McMillan Book line by line for thise module, short notes will be quite useful for studying this module. Don’t read stats given in these chapters. In GDP Concepts and Union Budget chapters numerical are asked which are quite easy provided you know the components and formula.

Module B-Time Value of Money, Sampling Methods, Simulation, Bond Investment

Don’t go to deep for study this module as mathematical calculations are difficult to understand especially for non engineering background people. Practice the examples given in McMillan. Those who are not good at math can skip this module and focus more on remaining modules.

Module C-Development of Human Resources, Human Implications of Organisations, Performamce Management, HR & IT

You need to read thoroughly all the topics from this module from McMillan. It is quite easy and theoretical only. Repeatedly read MCQs from N.S. Toor book of this module.

Module D-Overview of Credit Management, Analysis of Financial Statement, Working Capital Finance, Credit Control and Monitoring, Rehabilitation and Recovery.

Read this module from McMillan book only. The chapters in this module are not lengthy as compared to other modules. Practice Numerical from Financial statement and balance sheet.

Overall, you have to study at least three modules in detail so as to achieve the 50 score. You can choose the modules to study more depending upon your strength. I would suggest that you can keep module B at last, just read formulas from this module, as this module is quite boring, lengthy and hard to understand.

Sunday, 19 April 2020

Cash flow analysis:

Cash flow analysis:
We need to analyse and comment on three factors of cash flow i.e., Cash Flow from Operating Activities, Cash Flow from Investing Activities and Cash flow from Financing Activities.
Remember – Cash flow analysis is based on actual inflow and outflow of cash in a financial year. An increase in assets side represents cash outflow and an increase in liabilities side represents cash inflow.
➢ If the net cash from operating activities is positive, it is an indication that the unit is generating enough cash from its operations. If it is negative, the unit is not in a position to get enough cash out of its operations.
➢ If the cash from investment activities is positive, it is an indication that the investments made by the unit are unlocked or the company has sold out certain assets to have inflow of cash. If it is negative, it’s an indication that the investments in the form of fixed assets/ A&S have gone up. Here the user has to analyze source of this investment.
➢ If the cash from financing activities is positive, it is an indication that the unit is depending on outside finance and capital. If it is negative, it’s an indication that the unit has repaid loans/ capital is withdrawn.
Overall, comments on cash flow to be given in all the directions i.e., operating, investing and financing

TIME MANAGEMENT..Nice Article

TIME MANAGEMENT

Many of us claim our days are never wasted. "I'm very organised" we say, "I know where I
am going and what I'm going to do". If you truly feel that way then you are in the minority.
Most people become frustrated with a day that is unproductive. We would all like to get more
done in a day.
The idea of time management has been in existence for more than 100 years. Unfortunately
the term "Time management" creates a false impression of what a person is able to do. Time
can't be managed, time is uncontrollable we can only manage ourselves and our use of time.
Time management is actually self-management. It’s interesting that the skills we need to
manage others are the same skills we need to manage ourselves: the ability to plan, delegate,
organise, direct and control
There are common time wasters, which need to be identified. In order for a time
management process to work it is important to know what aspects of our personal
management need to be improved. Below you will find some of the most frequent reasons for
reducing effectiveness in the workplace. Tick the ones which are causing to be the major
obstacles to your own time management. These we refer to as your "Time Stealers".
Identifying your time stealers
 Interruptions - telephone
 Interruptions - personal visitors
 Meetings
 Tasks you should have delegated
 Procrastination and indecision
 Acting with incomplete information
 Dealing with team members
 Crisis management (fire fighting)
 Unclear communication
 Inadequate technical knowledge
 Unclear objectives and priorities
 Lack of planning
 Stress and fatigue
 Inability to say "No"
 Desk management and personal disorganisation

Fortunately there are strategies you can use to manage your time, be more in control and
reduce stress, but you can analyse your time and see how you may be both the cause and the
solution to your time challenges.
Below, we examine time management issues in more detail
1. Shifting priorities and crisis management.
Management guru Peter Drucker says that "crisis management is actually the form of
management preferred by most managers" The irony is that actions taken prior to the crisis
could have prevented the fire in the first place.
2. The telephone.
Have you ever had one of those days when you thought your true calling was in
Telemarketing. The telephone-our greatest communication tool can be our biggest enemy to
effectiveness if you don't know how to control its hold over you.
3.Lack of priorities/objectives.
This probably the biggest/ most important time waster. It affects all we do both professionally
and personally. Those who accomplish the most in a day know exactly what they want to
accomplish. Unfortunately too many of us think that goals and objectives are yearly things and
not daily considerations. This results in too much time spent on the minor things and not on
the things, which are important to our work/lives
4. Attempting too much.
Many people today feel that they have to accomplish everything yesterday and don't give
themselves enough time to do things properly. This leads only to half finished projects and no
feeling of achievement.
5. Drop in visitors.
The five deadliest words that rob your time are "Have you got a minute". Everyone's the
culprit-colleagues., the boss, your peers. Knowing how to deal with interruptions is one of the
best skills you can learn .
6. Ineffective delegation.
Good delegation is considered a key skill in both managers and leaders. The best managers
have an ability to delegate work to staff and ensure it is done correctly. This is probably the
best way of building a team’s moral and reducing your workload at the same time. The
general rule is -this; if one of your staff can do it 80% as well as you can, then delegate it.
7. The cluttered desk.
When you have finished reading this article look at your desk. If you can see less than 80% of it
then you are probably suffering from 'desk stress'. The most effective people work from clear
desks.
8.Procrastination.
The biggest thief of time; not decision making but decision avoidance. By reducing the amount
of procrastinating you do you can substantially increase the amount of active time available to
you.
9. The inability to say "no!”
The general rule is; if people can dump their work or problems on to your shoulders they will
do it . Some of the most stressed people around lack the skill to 'just say no' for fear of
upsetting people.
Meetings.
Studies have shown that the average manager spends about 17 hours a week in meetings
and about 6 hours in the planning time and untold hours in the follow up. I recently spoke to
an executive who has had in the last 3 months 250 meetings It is widely acknowledged that
about as much of a third of the time spent in meetings is wasted due to poor meeting
management and lack of planning If you remember your goal is to increase your self
management, these are the best ways to achieve this;
There are many ways we can manage our time. We have listed some strategies you can use
to manage your time.
1. Always define your objectives as clearly as possible.
Do you find you are not doing what you want because your goals have not been set. One of
the factors, which mark out successful people, is their ability to work out what they want to
achieve and have written goals, which they can review them constantly. Your long term goals
should impact on your daily activities and be included on your "to do" list. Without a goal or
objective people tend to just drift personally and professionally
2. Analyse your use of time.
Are you spending enough time on the projects, which although may not be urgent now are
the things you need to do to develop yourself or your career. If you are constantly asking
yourself "What is the most important use of my time, right now?" it will help you to focus on
'important tasks' and stop reacting to tasks which seem urgent (or pleasant to do) but carry
no importance towards your goals.
3. Have a plan.
How can you achieve your goals without a plan. Most people know what they want but have
no plan to achieve it except by sheer hard work. Your yearly plan should be reviewed daily
and reset as your achievements are met. Successful people make lists constantly. It enables
them to stay on top of priorities and enable them to remain flexible to changing priorities. This
should be done for both personal and business goals.
4. Action plan analysis.
Problems will always occur, the value of a good plan is to identify them early and seek out
solutions. Good time management enables you to measure the progress towards your goals
because "What you can measure, you can control". Always try to be proactive.
Time management (or self management) is not a hard subject to understand, but unless you
are committed to build time management techniques into your daily routine you'll only achieve
partial (or no) results and then make comments such as "I tried time management once and it
doesn't work for me". The lesson to learn is that the more time we spend planning our time
and activities the more time we will have for those activities. By setting goals and eliminating
time wasters and doing this everyday you may find you will have extra time in the week to
spend on those people and activities most important to you.




The Eleven Biggest Time Management Lies !!


In the world of Time Management there are things said to us that we Accept as truth and we act
accordingly. The problem is sometimes they Are not truths. They are lies and as we believe
them, they waste our Time.
Those who speak these lies to us are not bad people at all because You and I are among them.
We all speak these untruths to one another from time to time. So let's not wish harm and doom
to the liars. Let's avoid the time traps their lying may cause us.
Here are the eleven biggest lies to shield yourself from.
1. "This will just take a minute." Has anyone grabbed you with that line? Does it ever "just take a
minute"? Rarely. What typically "just takes a minute", generally consumes several minutes and
more. Next time, when someone asks for your time and assures you," This will just take a
minute", tell them, "You're lying. You may not realize you're lying, but you are. I'll give you five
minutes. You may begin now."
2. "I need this as soon as possible." No you don't. That's a lie too. you need it by a certain date
and time because you are going to do something with what I provide for you. And if you're not
going to do anything with what I provide for you, why am I doing it for you in the first place?
Don't lie to me. Tell me when I have to get it to you. Be specific. You and I probably have two
difference dates in mind when we think in terms of "as soon as possible".

3. "I want this now." I doubt it. In this 24/7/365 world, everyone is under a sense of artificial
pressure to get it done "now" or worse," Yesterday". Things are generally not that urgent. Don't
get caught up in someone else's urgent trivialities. Call the liar to task. "I'm not sure I can get
that done now. What if I got it to you one week from today?" Use an outside deadline to give
yourself ample time to prevent getting into crisis management. Oh, and if they reject that
alternative, try three better dates for you. Why? Because, they may keep lying to you.
4. "It's not about the money." When it's not about the money, it's about the money.
5. "This is the best (investment, business opportunity, book, movie, restaurant, boss, job, etc.)
you'll ever find." Not true. There's always something better. The best is yet to come.
6. "I can get this done in an hour." It's a fib. Ever notice how it almost always takes twice as long
to get something done as what you thought it would? That's because few of us have a very
accurate internal clock to estimate the time required to complete most tasks.
7. "He's a' late' person." Most people who are "late" have a consistency about their behavior. My
friend Dwayne is 20 minutes late all the time. If we need to meet for lunch tomorrow, it will take
him 24 hours and twenty minutes to get there. Dwayne is not "late". He's "On-time; 20 minutes
later".
8."No Cost." You don't get "nothing for nothing". Everything has a cost. It may not cost you your
money but more often it will be your time and more of it than what you are getting in return for
"no cost".
9. "I'll prove you're wrong if it's the last thing I do." And it may well be. No one wants to be
proven wrong. Everyone likes to be caught doing things "right". Most, however, don't mind being
shown how to do things better.
10. "By the time I show him how to do it I could just as quickly have done it myself." If it's a onetime
proposition this may be true. It doesn't make a lot of sense to spend an hour to show
someone how to do a task that takes only 10 minutes.
But if it's a repetitive task, it's a lie. If that one hour investment will save you 10 minutes every
day, then in about a week you have your investment back and now you have a dividend of 10
extra minutes a day. What if you do that six different times? You get an extra hour in your day
and 365 hours over the next year.
11. "This is going to be really hard." Not true. Going through whatever you have to go through is
almost never as difficult as you imagined It to be. My high school principal, taught me that 95%
of what we fear coming at us will never hit us. It will ditch itself before it ever reaches us. And as
to the remaining 5%, tap your inner strengths to deal with it.

Do’s of Time Management


1) Draw out clear KPAs, time bound objectives and detailed plans for your job.
2) Plan your day ahead. List out the most important things to be done the next day in order
of importance.
3) Do delegate matters which you do not have to decide yourself. Insist on exercise of
delegated authority.
4) Be predictable. Know your staff and let your staff know your mind.
5) Record occasionally for some stretch of time how you spend your time and analyse
critically your time management.
6) Do accept that whatever your superior wants is urgent and important (till you are able to
convince him that it is not really so). But as a superior, decide priorities with reference to
organisational needs.
7) Do set aside fixed hours in a day when your staff can meet you or you will call them,
other than in any emergency.
8) Do set aside some time a week for innovative thinking and long range planning
regarding your area of responsibility, so as to anticipate problems and heighten your
contribution to the organisation.
9) Set aside some time, preferably towards the end of the day for trivial administrative
details.
10) Insist on completed staff work.
11) Finish the task you have taken up before getting to another.
12) Develop the habit of single handling i.e., making a decision or disposing of a paper at the
first opportunity itself.
13) Manage your time as you manage your money.
14) Do find time to relax, to draw back and look at what you are / have been doing (Review
time)
The trouble with service delivery is that it can’t be checked in advance, like a piece of crystal, or
a luxury car. We can’t sample it, package it, systemize it or automate service. It’s only produced
at the moment of consumption, our win-or-lose moment. That service delivery is often
performed by the most junior of our employees, often least motivated.
-- John Sharpe

General banking

Very important and useful General banking bits

1. A customer Mr Sharma had credit balance 40,000 in his saving ac and also had an OD ac with

overdue Debit balance of 20,000.Bank debits his saving account and adjusts OD ac. The bank is

said to have exercised Right of: Set-off

2. A Minor has extended Guarantee to a loan. It can be ratified by whom? It cannot be ratified by

any one.

3. A savings account becomes inoperative when it not operated for: 2 years

4. A term deposit of a HUF has become due. At the time of renewal, the Karta of HUF informs that

he has become Senior Citizen. What rate of interest will be given on term deposit? : Normal

interest rate. No benefit of senior citizen to be given

5. Additional interest is paid to senior citizens on which time FD: All fixed deposits (may vary from

bank to bank)

6. After Nomination in an account, what is the status of the nominee?: Trustee of legal heirs

7. An account of a customer can be closed in normal course on the request of the customer.

What are the other methods for closing account of a customer – (a) By negotiation; (b) As per

provisions of law; (c) After notice to customer in respect of undesirable accounts: Ans is C

8. An Illiterate person is generally not allowed to open which account – saving, term deposit,

recurring deposit, small account, Current Account: Current account.

9. As per RBI guidelines, Demand draft of Rs 50,000 and above should be issued against : by debit

to account but not against cash

10. As per RBI guidelines, minimum amount of deposit to open BSBDA account is: NIL

11. As per Sukanya Samridhi Account (SSA) the tenure of deposit is for years from the date of

opening of the account: 21 years

12. Bank is not required to produce original book of records but true copy can be submitted when

court has demanded as per which act? a) Civil procedure code b) Registration act c) B.R. Act d)

RBI act e) Banker Books Evidence Act.

13. Banker Customer relationship for deposits is ____: Debtor – Creditor.

14. Banker customer relationship in Safe Custody: Bailee Bailor.

15. Banker customer relationship in standing instruction: Agent – Principal

16. Bankers prefer Saving Deposits than Term deposits. Why?: Because cost of deposits for SB is

less.

17. Banks can decide interest rates of NRI, NRO or Term Deposits: Yes

18. Banks can raise what type of deposits?: Term and Demand Deposits

19. Banks should have the responsibility of currency management entrusted to a nodal official of the

rank not less than that of a General Manager and will be accountable for the obligations cast

upon currency chests by the Reserve Bank.

20. BC work as : Bank’s Agent

21. Business Correspondent can be identified by whom?: BDO,Post Master, Head of Village

Panchayat, other BC.

22. Business correspondents for banking for : serving weaker sections of society

23. Call money deposit is part of the sector : Organised sector

24. Complaints under Consumer forum should be dealt with within (Where no testing of commodities

is required) : 90 days.

25. Customer OD A/c has overdrawn Rs 2000/-. Saving A/c has balance Rs 3000. The bank adjusts

the OD A/c by which right: Set off.

26. DD of Rs.50000/- in cash : not allowed

27. Death claim settlement in how many days?: 15 days

28. Deposits held in Joint accounts; b) Corporate Deposits; c)

Inter-Bank deposit; d) Deposits of HUFs: Ans is Inter-Bank deposits.

29. Deposits which are not claimed for__years are required to be transferred by banks to

RBI: 10 years

30. DICGC cover is available in which of the following cases a) Credit balance in Cash Credit Account

b) Overdue Deposit c) Deposit of Government Department?: A & B

31. Differential rate of interest can be paid on fixed deposit if single deposit is for: Rs.1.00 crore

and above

32. Direct Tax Code will replace which of the following – Income Tax Act, Corporate Tax Act: Income

Tax Act.

33. Encashment of FOR with interest - payment can be made in cash if it is less than Rs 20000

34. Financial Inclusion means: providing banking services at affordable cost to the poor/distressed.

35. FULL FORM OF CASA? : CURRENT ACCOUNT & SAVING ACCOUNT

36. Garnishee order is not applicable to: a) Savings b) Current c) FD d) CC/OD with debit

balance: CC/OD with debit balance.

37. Govt. has decided to demonetize all the coins of paise 25 and below w.e.f. 30-6-2011.

38. How much amount can be deposited in a small account in a financial year?: Rs one lac

39. How much amount can be withdrawn from a small account in a month?: Rs 10,000

40. If in Garnishee Order no amount is mentioned, what should the bank do? Full amount to be

attached.

41. If payment of Rs 20000/- is made in cash in case of FDR what is the penalty: equal to the

amount paid

42. Illiterate account holder, how many witness for nomination: two

43. In Basic Savings Bank Deposit Account in all their accounts taken together and the total credit in

all the accounts taken together is not expected to exceed _____ in a year has been simplified to

enable those belonging to low income groups without documents of identity and proof of

residence to open banks accounts: 1,00,000/-.

44. In case Fixed Deposits account the rate of interest fixed by whom: Board of Directors of

respective bank.

45. In case of a/c transfer, with in how many days the address proof has to be submitted in the

transferee branch? Six Months

46. In case of an illiterate customer, process of nomination requires witnesses by how many

persons?: Thumb impression requires 2 witnesses.

47. In case of Deposit Insurance whether it mandatory or not: It is Mandatory for all banks.

48. In case of Deposit Insurance, Insurance premium is paid to DICGC by bank and depositor in

which ratio?: Entirely by bank.

49. In case of insurance of deposits by DICGC, premium is paid by: Bank. 100% of the premium

is paid by the bank and not by depositor.

50. In case of insurance of deposits by DICGC, what is the premium sharing ratio between bank and

depositor?: 100% of insurance premium is paid by the bank.

51. In case of Minor what is wrong? Minor can make himself liable for his actions.

52. IN CASE OF TRANSFER OF ACCOUNT, WITHIN HOW MANY DAYS, THE ACCOUNT HOLDER

SHOULD ADVISE NEW ADDRESS?: TWO WEEKS

53. In how many years of no transaction does a saving and current account become inoperative? :

two years

54. In Limited liability Partnership what is the liability of partner?: Amount agreed to be

contributed by partner at the time of joining partnership.

55. In saving accounts, interest is calculated on the basis of: daily product basis.

56. In Senior Citizen Saving Scheme account, who can be joint account holder?:Spouse

57. In small accounts as per RBI- No min. balance, nil/minimal charges etc

58. In small accounts monthly withdrawals to be upto- Rs.10000/-

59. Insurance of deposit is done by DICGC up to: Rs 1 lac per depositor per bank.

60. Interest rate on Saving Deposit is decided by : Banks individually

61. Interest rate on Savings accounts: Not regulated by RBI

62. Max amt for tax saver FD: Rs 150000

63. Maximum amount of deposit in Tax Saving Scheme of the bank can be: Rs 1,50,000

64. Maximum deposit for allocating a locker: 3 year advance rent plus locker breaking charges

65. Maximum period of NRE deposit: Bank Discretion.

66. Minimum and Maximum amount that can be deposited in PPF account is _____: Minimum Rs.

500/- & Maximum Rs. 1.50 lacs.

67. Minimum Lock in period for Tax saver FDR: 5 Years

68. Minimum Maturity Period for Certificate of Deposit is : 7 days

69. Missing person treated as having expired if missing for: 7 years

70. No Frills Accounts are opened for: Financial Inclusion

71. No of digits in Aadhar : 12

72. Non Resident (External) fixed deposit is normally accepted for a period of (a) 1 year to 3 year

(b) 1year to 5 year (c) 1 year to 4 year (d) 1 year to 7 year (e) 6 months to 3 year: 1 year to 3

year (As per RBI it is minimum 1 year and maximum bank discretion)

73. OD in PMJDY account upto: Rs. 5,000/-.

74. On a cheque presented for payment, amount is written in words but all other items are written in

Regional Language. What should the bank do?: Pay the cheque

75. Pensioner account can be opened jointly with? Spouse as Either of Survivor or Former or

Survivor.

76. Rate of Interest in Sukanya Samridhi Account for 2015-16: 9.20% & 8.6% FOR 2016-17

77. Relation between bank and judgment debtor: debtor & creditor.

78. Safe custody of Articles comes under which Act: Indian Contract Act.

79. Star series note can be issued in denomination of Rs 100 also. (earlier only Rs 10, 20 & 50)

80. Super senior citizen after: 80 years of age

81. The balance in the account is Rs 15000. A cheque of Rs 30000 was sent for collection. Before it

is realized a cheque for Rs 20000 has been presented for payment. What should the bank do –

(a) Return with reason effects not yet cleared. Present again; (b) Pay the cheque; (c) Return

with reason exceeds arrangement; (d) Return with reason Refer to Drawer; (e) Return with

reason Insufficient Funds: Insufficient Funds

82. The minimum & maximum period of certificate of deposit is : 7 days, 12 months

83. There is a credit balance in the saving account and there is a overdraft in the current account

amounting to Rs 555. Both accounts are in the same name. Bank wants to adjust credit balance

of saving bank account towards payment of overdraft. As per which right, bank can do this?:

Right of Set Off.

84. Under Sukanya Samridhi Account (SSA) the maximum period upto which the deposits can be

made is for ___ years from the date of opening of the account: 14 years

85. Under Sukanya Samridhi Account (SSA) the minimum amount of deposit is Rs 1,000 and Under

Sukanya Samridhi Account (SSA), the bank account will be opened for a girl child upto the age

of: 10 years

86. Under Sukanya Samridhi Account (SSA), the current rate of interest on deposits is which is the

highest amongst all other Govt. Saving Schemes: 9.20% & 8.6% FOR 2016-17

87. What are the Service charges for using ATMs of other banks for balance enquiries: Rs.20 for

Financial & Rs. 10 for Non- Financial upto 5 transactions ( 3 at Metros)

88. What documents are required for opening a small account?: Self attested photo and address

89. What is the bankers-customer relationship in case of deposits? Debtor – Creditor

90. What is the distance criteria for office of Business Correspondent?: The distance between the

place of business of a retail outlet/sub-agent of BC and the base branch should ordinarily not

exceed 30 kms in rural, semi-urban and urban areas and 5 kms in metropolitan centers.

91. What is the maximum amount of loan that can be granted against FCNR deposit? No limit.

92. What is the periodicity of review of risk classification of customers?: Every six months

93. What is the rate of interest payable on an overdue FD for overdue period if customer demands

payment and does not renew the same?: Saving Bank Rate

94. What is the special feature of Basic banking Account? Account can be opened with nil or very

small amount and there are no requirement of minimum balance.

95. What type of account can be opened in the name of NRI jointly with residents? NRO /NRE/FCNR

(earlier only NRO)

96. What type of activity can be performed by Business Correspondent - (a) processing and

submission of applications to banks; (b) disbursal of small value credit, (c) recovery of principal /

collection of interest (iv) collection of small value deposits: All of these

97. When a person wants to open an account with a bank but does not have proof of identification

and address, what type of account can be opened?: Small account

98. When Letter of Administration issued: When the person dies without leaving the Will- Intestate.

99. Whether “WILL” has to be registered? Not required.

100. Which form is used for cancellation of nomination in deposit accounts?: DA -2

101. Which is not a proof of Identity?: Ration card.

102. Which is the most important document for opening a Trust Account?: Trust Deed

103. Which of the following forms will be used for allowing exemption to a depositor aged 61 years

: Form 15 H

104. Which of these rates are periodically reviewed by RBI?: Repo rate, Bank rate, but not Savings

Bank Rate.

105. While opening account, a bank, in addition to observing various provisions of Indian Contract

Act should also – exercise utmost care and attention; look at profitability from account; exercise

due diligence: Due diligence

106. While opening the account with a bank, prospective customer is required to submit – PAN No

or Form 60 or 61

107. Who are eligible for preferential rate of interest under NRE deposits: a) Staff b) Senior citizen

c) Staff cum Senior Citizen d) none of these?: None of these

108. Who can do nomination in the account of a Minor?: Can be done by guardian not by

minor

109. Who of the following can exercise nomination – HUF, limited company, trust, Partnership firm,

sole proprietorship firm?: Sole Proprietorship firm.